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What is StackPulse?

StackPulse revolutionizes incident response and management processes, ensuring a strong commitment to the reliability of software services. It provides Site Reliability Engineers, developers, and on-call personnel with vital context and the necessary authority to effectively analyze, tackle, and resolve incidents across the entire technology stack, regardless of size. By transforming the way engineering and operations teams approach software and infrastructure services, StackPulse presents a collaborative platform enriched with various incident management tools. Users can easily initiate teamwork through automated war room setups, streamlined data collection, and auto-generated postmortem reports. The insights gleaned during incidents lead to customized recommendations for playbooks and triggers, resulting in significant reductions in Mean Time to Recovery (MTTR) and improved compliance with Service Level Objectives (SLOs). Furthermore, StackPulse detects risks by examining distinct patterns within an organization’s monitoring, infrastructure, and operational data, providing tailored automated playbooks to meet specific organizational requirements. This innovative approach not only alleviates risks but also enhances team capabilities in managing operational challenges, ultimately fostering a more resilient software environment. As a result, organizations can achieve greater efficiency and reliability in their service delivery.

What is LGSS Pulse?

PULSE serves as a business process management (BPM) platform specifically designed for local and state government agencies. Featuring a wide range of modules, PULSE assists organizations in optimizing their operational workflows. The main objective of PULSE is to improve overall performance by fostering transparency and refining processes. Solutions like PULSE have become indispensable for operational intelligence, providing actionable insights in real-time. By utilizing PULSE, organizations gain the ability to swiftly react to current information through various avenues, including sending notifications or making strategic decisions via user-friendly dashboards. As a cloud-based service offered through a Software as a Service (SaaS) model, PULSE removes the need for specialized in-house technical skills and minimizes the expenses linked to IT server infrastructure. Furthermore, employing a cloud-based solution such as PULSE enables organizations to concentrate on their primary functions while enhancing operational efficiency. This transition to cloud services not only streamlines processes but also significantly boosts productivity across various sectors. Ultimately, adopting PULSE can empower government institutions to better serve their communities.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Apache Kafka
Datadog
GitHub
Google Cloud Platform
IBM Instana
Kubernetes
Microsoft Azure
Microsoft Teams
Netdata
New Relic
Opsgenie
PagerDuty
Prometheus
RabbitMQ
Redis
Sensu
Slack
Splunk Cloud Platform
Splunk On-Call

Integrations Supported

Amazon Web Services (AWS)
Apache Kafka
Datadog
GitHub
Google Cloud Platform
IBM Instana
Kubernetes
Microsoft Azure
Microsoft Teams
Netdata
New Relic
Opsgenie
PagerDuty
Prometheus
RabbitMQ
Redis
Sensu
Slack
Splunk Cloud Platform
Splunk On-Call

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

StackPulse

Date Founded

2020

Company Location

United States

Company Website

stackpulse.com

Company Facts

Organization Name

LGSS

Company Location

Australia

Company Website

lgss.com.au

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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