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What is StackPulse?

StackPulse revolutionizes incident response and management processes, ensuring a strong commitment to the reliability of software services. It provides Site Reliability Engineers, developers, and on-call personnel with vital context and the necessary authority to effectively analyze, tackle, and resolve incidents across the entire technology stack, regardless of size. By transforming the way engineering and operations teams approach software and infrastructure services, StackPulse presents a collaborative platform enriched with various incident management tools. Users can easily initiate teamwork through automated war room setups, streamlined data collection, and auto-generated postmortem reports. The insights gleaned during incidents lead to customized recommendations for playbooks and triggers, resulting in significant reductions in Mean Time to Recovery (MTTR) and improved compliance with Service Level Objectives (SLOs). Furthermore, StackPulse detects risks by examining distinct patterns within an organization’s monitoring, infrastructure, and operational data, providing tailored automated playbooks to meet specific organizational requirements. This innovative approach not only alleviates risks but also enhances team capabilities in managing operational challenges, ultimately fostering a more resilient software environment. As a result, organizations can achieve greater efficiency and reliability in their service delivery.

What is Runframe?

Runframe provides a specialized solution for incident management and on-call scheduling tailored for engineering teams, fully integrated into Slack. By simply typing the command /incident, teams can swiftly declare incidents, prompting Runframe to generate a dedicated channel, assign responders, and maintain a thorough log of all actions taken. Additionally, the platform supports on-call rotations along with escalation policies that alert the right person if a response is not received. To boost operational effectiveness, it tracks analytics such as MTTR, MTTA, and on-call equity, while post-incident assessments leverage automatically generated timelines for in-depth analysis. This structured approach ensures that teams not only learn from previous incidents but also enhance their response strategies over time, fostering a culture of continuous improvement and resilience. Ultimately, Runframe empowers engineering teams to manage crises more effectively and refine their operational practices.

Media

Media

No images available

Integrations Supported

Slack
Amazon Web Services (AWS)
Apache Kafka
Datadog
GitHub
Google Cloud Platform
IBM Instana
Kubernetes
Microsoft Azure
Microsoft Teams
Netdata
New Relic
Opsgenie
PagerDuty
Prometheus
RabbitMQ
Redis
Sensu
Splunk Cloud Platform
Splunk On-Call

Integrations Supported

Slack

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$15/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

StackPulse

Date Founded

2020

Company Location

United States

Company Website

stackpulse.com

Company Facts

Organization Name

Runframe

Date Founded

2025

Company Website

runframe.io

Categories and Features

Incident Management

Not specified

Incident Response

Not specified

Categories and Features

Incident Management

Not specified

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