Staffing Complete vs. Greenfield

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

WaitWell is a comprehensive, enterprise-ready platform for queue management and appointment scheduling, designed to streamline operations, enhance efficiency, and deliver exceptional customer experiences. Organizations can effortlessly manage walk-ins, virtual queues, and pre-booked appointments through multiple channels, including web links, QR codes, SMS messages, or optional self-service kiosks, giving customers maximum convenience and control. Real-time notifications, estimated wait times, and turn alerts keep clients informed, reduce frustration, and boost overall satisfaction. For staff and management, WaitWell provides an intuitive, real-time dashboard offering a complete overview of service activity, customer flow, and location performance. Advanced analytics and reporting tools offer actionable insights, enabling teams to optimize workflows, allocate resources effectively, monitor trends, and continuously improve service delivery. WaitWell also supports secure payments and integrates seamlessly with a wide variety of systems and platforms, ensuring flexibility and compatibility in any operational environment. Built with scalability and configurability in mind, the platform adapts to the needs of enterprise organizations across healthcare, government, retail, higher education, and other service-oriented sectors. Its user-friendly interface, combined with powerful features, makes WaitWell an all-in-one solution for managing queues, scheduling appointments, and improving service efficiency. By providing a data-driven, flexible, and reliable system, WaitWell empowers organizations to reduce wait times, optimize operations, and create consistently positive experiences for every customer.

Introducing intelligent, effective, and discreet People Counters and Analytics for the physical world. Our innovative solution simplifies the process of deploying, capturing, analyzing, and reporting the foot traffic within any given location. Additionally, we offer the option to monitor and report occupancy levels in real-time. We support a variety of sectors, including Retail, Education, Gaming, Religious Institutions, Corporate Offices, and more, helping them to understand and respond to their visitor trends. For retailers, we provide a tailored package designed to evaluate traffic performance, encompassing metrics such as conversion rates and service quality. Our seamless integrations facilitate the combination of point-of-sale data with staffing information. Moreover, the Retail Equation simulator allows users to experiment with different scenarios to boost sales and serves as a valuable educational resource to comprehend the interplay between traffic, staffing, conversion rates, and service excellence. By leveraging these insights, businesses can make informed decisions to optimize their operations.

CompUp is a comprehensive platform for compensation management that aims to assist rewards teams in benchmarking, strategizing, and effectively communicating compensation structures to promote equitable pay practices. By consolidating various compensation data and benchmarks into one place, it equips organizations with essential insights necessary for executing appraisal simulations and overseeing executive appraisals seamlessly. Key Features Include: Survey Management: Streamlines the administration of all compensation-related surveys. Bands: Develop and securely distribute pay bands tailored to different functions, job families, and levels. Simulation: Perform budget simulations to suggest personalized increments for employees. Appraisal Cycles: Facilitates efficient multi-level budget approvals across various business units. People Analytics: Offers customizable dashboards that provide in-depth insights for informed decision-making. Total Rewards Portal: Enables employees to view the full value of their compensation package. Pay Equity Management: Helps organizations identify and rectify pay disparities, ensuring compliance with fair pay standards. Additionally, the platform's user-friendly interface enhances team collaboration and efficiency in managing compensation-related tasks.

Darwinbox is a unified, AI-native HCM platform built for global enterprises navigating scale and complexity. It automates end-to-end HR processes, from recruitment and onboarding to payroll, performance, and analytics, through an intuitive, mobile-first experience. Powered by advanced AI and designed for agility, Darwinbox enables organizations to make smarter workforce decisions, boost productivity, and deliver exceptional employee experiences. Trusted by over 1,000 enterprises worldwide, including Orion Innovation, Lulu Group, HDFC Bank, and Singlife.

Workable is recognized as the leading platform in recruitment and human resources management across the globe. We provide internal recruiters, hiring teams, and HR professionals with numerous resources to find highly qualified candidates, enhancing collaboration throughout the process of identifying, recruiting, onboarding, and managing exceptional talent. Companies utilizing Workable benefit from quicker transitions from job requisition to offer letters, thanks to our suite of automated and AI-enhanced tools that simplify candidate sourcing, improve decision-making, streamline the hiring process, and enhance employee management practices. Since its inception in 2012, Workable has significantly impacted the hiring processes of more than 27,000 organizations, assisting in the recruitment of 1.5 million candidates. Our international team of over 250 professionals operates from various locations including Greece, Australia, the United States, and the United Kingdom, catering to a wide range of clients, among them notable businesses like Starling Bank, JOEY Restaurants, and RyanAir. As we continue to innovate, our goal remains to empower organizations worldwide to build better teams efficiently and effectively.

Rippling simplifies human resources, payroll, IT, and expense management for companies operating on a global scale. With ease, you can oversee the complete employee lifecycle, encompassing everything from recruitment to benefits management and performance evaluations. It offers automation for HR processes, eases the approval workflow, and guarantees adherence to regulations. You can also control devices, manage software access, and monitor compliance, all from a single dashboard. With timely payroll processing, effective expense tracking, and adaptable financial policies, you can save time, lower expenses, and boost overall efficiency in your organization. Discover the advantages of integrated management solutions with Rippling and transform the way your business operates today.

TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.

BambooHR® is an all-in-one HR software solution for small and medium-sized businesses that drives business efficiency and fosters a great employee experience. By automating HR processes—from recruiting and onboarding to payroll, benefits, performance management, and time tracking—BambooHR frees HR teams to focus on strategic initiatives and culture, while ensuring compliance with regulations and delivering measurable ROI. Its intuitive platform centralizes data and insights, empowering HR leaders and executives to make informed decisions that support growth and productivity.

Odoo is a highly customizable and open-source software solution that features a wide array of professionally crafted business applications. With its user-friendly database, Odoo addresses various business requirements, encompassing areas such as CRM, Sales, Projects, Manufacturing, Inventory, and Accounting. This versatile software is suitable for businesses of all sizes and budgets, making it an ideal choice for diverse company needs. The cohesive design of Odoo enhances operational efficiency and helps businesses save valuable time. Each module is designed to work harmoniously, providing a fluid experience as users navigate from one application to another. Automation capabilities allow users to streamline numerous tasks that would typically require manual entry across various systems. Odoo fosters collaboration among team members by consolidating all critical business functions onto a single platform, which ultimately enhances productivity and organization within the company. Furthermore, its adaptability ensures that businesses can continually evolve and tailor the system to their changing requirements.