Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Starfleet?
For more than twenty years, our software has been specifically crafted for Windows users and is proudly developed and maintained entirely in Australia. Whether you oversee a cozy establishment with fewer than 20 rooms or a sprawling property with over 200 rooms, accommodating more than 700 guests in the case of hostels, our intuitive and cost-effective software simplifies your booking and reservation workflows. We have established a strong network of clients spanning Australia, New Zealand, South Africa, Zambia, Indonesia, Japan, Fiji, Laos, Vanuatu, and Papua New Guinea, enabling us to tailor a property management software solution that aligns perfectly with your individual business requirements. Our touch screen point of sale system, which integrates flawlessly with Front Office, provides advanced features such as inventory management and guest chargebacks, making it ideal for restaurants, bars, and retail establishments. In addition, our Channel Manager Links facilitate the listing of your availability on popular booking sites while also offering a commission-free booking option directly on your own website. Moreover, we provide an optional add-on that allows you to quote, organize, and manage conference groups hosted at your property, further enhancing your service capabilities. By adopting this all-encompassing strategy, we ensure that you are equipped with every tool necessary to optimize your operations while simultaneously elevating guest satisfaction levels to new heights. Our commitment to innovation and customer service remains unwavering, as we continuously seek to improve and adapt our offerings to the changing landscape of the hospitality industry.
What is Guidey?
Our user-friendly web application serves as your digital assistant, delivering all the essential information your guests require, whether it's day or night. This innovative solution allows you to spend less time fielding inquiries, freeing you up to focus on enhancing guest satisfaction. Guidey™, the web app, empowers you to personalize experiences, ensuring top-notch service consistently. You have the option to upload instructional videos, such as one demonstrating the operation of your washing machine, or provide a link to directions for your favorite dining spots. With a designated guest marketing section, you can facilitate repeat direct bookings, promote your other properties, and gain a competitive advantage in the market. Setting up your Guidey™ takes less than five minutes through our straightforward online dashboard. You can enrich your Guidey™ with maps, videos, photos, and PDFs, or you can compose detailed descriptions. Once setup is complete, you will receive a unique link for your property's Guidey™, which you can easily share with guests via email, WhatsApp, or other communication platforms. With Guidey™, elevate the guest experience and streamline your hosting duties effortlessly.
Integrations Supported
Idealpos
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$7.99 per month per property
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Starfleet Business Solutions
Company Website
www.starfleet-software.com.au
Company Facts
Organization Name
Guidey
Company Location
United Kingdom
Company Website
guideyapp.com
Categories and Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Categories and Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management