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What is Starfleet?

For more than twenty years, our software has been specifically crafted for Windows users and is proudly developed and maintained entirely in Australia. Whether you oversee a cozy establishment with fewer than 20 rooms or a sprawling property with over 200 rooms, accommodating more than 700 guests in the case of hostels, our intuitive and cost-effective software simplifies your booking and reservation workflows. We have established a strong network of clients spanning Australia, New Zealand, South Africa, Zambia, Indonesia, Japan, Fiji, Laos, Vanuatu, and Papua New Guinea, enabling us to tailor a property management software solution that aligns perfectly with your individual business requirements. Our touch screen point of sale system, which integrates flawlessly with Front Office, provides advanced features such as inventory management and guest chargebacks, making it ideal for restaurants, bars, and retail establishments. In addition, our Channel Manager Links facilitate the listing of your availability on popular booking sites while also offering a commission-free booking option directly on your own website. Moreover, we provide an optional add-on that allows you to quote, organize, and manage conference groups hosted at your property, further enhancing your service capabilities. By adopting this all-encompassing strategy, we ensure that you are equipped with every tool necessary to optimize your operations while simultaneously elevating guest satisfaction levels to new heights. Our commitment to innovation and customer service remains unwavering, as we continuously seek to improve and adapt our offerings to the changing landscape of the hospitality industry.

What is OnRes?

Whether you run a chic boutique hotel or a sprawling resort chain, our offerings are crafted to deliver impactful results. Optimize your booking and reservation processes, improve property management workflows, increase occupancy rates, and attract new guests with eye-catching website designs and strategic marketing. Enhance your online presence naturally, expand your reach to global audiences, and streamline both bookings and inventory control with a holistic solution specifically designed for the hospitality industry. This approach minimizes the time needed for phone inquiries and manual reservation handling, allowing you to focus on other essential elements of guest service. OnRes refines the reservation process from the initial booking through to the final confirmation, while also automating front-desk tasks and collecting vital customer information to ensure an exceptional experience for your guests. By integrating these features, you can greatly boost operational efficiency and build deeper relationships with your customers, ultimately leading to higher satisfaction and loyalty. Our comprehensive solutions not only improve overall functionality but also empower you to deliver unparalleled service in an ever-competitive market.

Media

Media

Integrations Supported

Idealpos

Integrations Supported

Booking.com
Expedia
Whistle Messaging

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Starfleet Business Solutions

Company Website

www.starfleet-software.com.au

Company Facts

Organization Name

OnRes Systems

Date Founded

2003

Company Location

Canada

Company Website

software.onressystems.com

Categories and Features

Vacation Rental

Guest Reviews / Ratings
Owner Statements
Property Database
Reservations Management

Categories and Features

Hospitality Property Management

Catering
Extended Stay
GDS / OTA Integration
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Single Property
Vacation Rental

Hotel Channel Management

Promotions Management
Rate Management
Reservations Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Payment Processing
Reservations Management
Vendor Management

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