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What is Edge?

Boost the growth of your business by adopting employee incentive programs that highlight positive Google reviews, encourage friendly competition among team members, and effectively tackle customer feedback. By integrating our 75+ ready-to-use POS solutions, you can effortlessly manage these incentives along with customer reviews, automating the Google review process for a more streamlined approach. Revamp your staff competitions with rewards that not only drive an increase in Google review mentions but also support services that promote business growth and inspire your workforce. Develop a strong local customer community through authentic Google reviews, which not only foster repeat business but also provide critical insights into your top sales performers, helping to cultivate a loyal customer base. Elevate employee engagement by recognizing and rewarding your frontline team, which will motivate them to provide exceptional service through flexible incentives that bolster their confidence and enhance morale. Moreover, utilize analytics to retain your top talent by pinpointing those who shine in customer service, ultimately creating a vibrant and successful workplace. As a result of these strategies, you'll nurture an exemplary culture that benefits both your employees and your clientele significantly. In doing so, your business will not only thrive but also establish a reputation for excellence in both service and employee satisfaction.

What is 360 Synergy?

360 Synergy is an all-encompassing cloud-based solution tailored for field service businesses, merging workforce management with tools aimed at enhancing their reputation. The platform incorporates an array of features including onboarding workflows, document management, effective team communication, event planning, goal tracking, polling, anonymous feedback systems, achievement badges, and performance analytics. Managers can create leaderboards to highlight their technicians' efforts, utilize an AI-powered knowledge base for vital operational information, and keep track of team interactions seamlessly. Field workers can request customer reviews through methods such as SMS, email, or QR codes while also monitoring their review performance metrics. Moreover, the platform adeptly directs satisfied customers to leave reviews on Google while guiding dissatisfied clients to a private feedback channel for resolution. The use of AI technology also facilitates the generation of responses to Google reviews, which further boosts customer interaction. This platform is particularly beneficial for mobile service industries like HVAC, cleaning, landscaping, pool services, and pest control, helping them achieve better employee coordination, foster a positive workplace culture, and actively seek customer feedback. With a single monthly subscription covering all platform features, businesses can manage user limits and incur additional charges only for extra users, allowing for scalable engagement and operational effectiveness as necessary. This flexibility empowers businesses to adapt their use of the platform based on their evolving needs and growth.

Media

Media

Integrations Supported

Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Cloud Platform
Kickserv
Meevo
Mindbody
ShapeNet
Shopify
Shopmonkey
Square POS
WooCommerce
WorkWave PestPac

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Edge

Company Location

United States

Company Website

www.startedge.com

Company Facts

Organization Name

360 Synergy

Date Founded

2025

Company Location

United States

Company Website

360synergy.net

Categories and Features

Reputation Management

Not specified

Categories and Features

Employee Engagement

Not specified

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