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What is Edge?

Boost the growth of your business by adopting employee incentive programs that highlight positive Google reviews, encourage friendly competition among team members, and effectively tackle customer feedback. By integrating our 75+ ready-to-use POS solutions, you can effortlessly manage these incentives along with customer reviews, automating the Google review process for a more streamlined approach. Revamp your staff competitions with rewards that not only drive an increase in Google review mentions but also support services that promote business growth and inspire your workforce. Develop a strong local customer community through authentic Google reviews, which not only foster repeat business but also provide critical insights into your top sales performers, helping to cultivate a loyal customer base. Elevate employee engagement by recognizing and rewarding your frontline team, which will motivate them to provide exceptional service through flexible incentives that bolster their confidence and enhance morale. Moreover, utilize analytics to retain your top talent by pinpointing those who shine in customer service, ultimately creating a vibrant and successful workplace. As a result of these strategies, you'll nurture an exemplary culture that benefits both your employees and your clientele significantly. In doing so, your business will not only thrive but also establish a reputation for excellence in both service and employee satisfaction.

What is Field Solution Group?

Utilize the strength of positive reviews to keep a leading position in your field. By gathering more favorable feedback, you can build a higher level of trust with potential clients than your competitors. Search engines will recognize your extensive positive presence online, which can improve your search rankings and make your business a go-to choice for newcomers. Additionally, you can boost your local search visibility while effectively monitoring your reputation on over 300 review sites. It's vital to ensure that your business is visible in the correct spaces when potential customers are searching. A single unfavorable review can deter as many as 30 prospective clients, highlighting the necessity of addressing concerns head-on. Our automated system allows your business to tackle negative experiences before they are aired publicly, enabling you to manage customer relations proactively. We equip you with the means to turn adverse situations into positive experiences by facilitating prompt communication with unhappy customers, ensuring you seize every chance to enhance your service. By focusing on customer satisfaction and adept feedback management, your business can not only survive but flourish in an increasingly competitive market. This proactive approach will not only safeguard your reputation but also foster a loyal customer base that drives long-term success.

Media

Media

Integrations Supported

Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Cloud Platform
Kickserv
Meevo
Mindbody
ShapeNet
Shopify
Shopmonkey
Square POS
WooCommerce
WorkWave PestPac

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Edge

Company Location

United States

Company Website

www.startedge.com

Company Facts

Organization Name

Field Solution Group

Date Founded

2015

Company Location

United States

Company Website

www.fieldsolutiongroup.com

Categories and Features

Reputation Management

Not specified

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Sentiment Analysis
Social Media Metrics

Review Management

Not specified

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