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What is Edge?

Boost the growth of your business by adopting employee incentive programs that highlight positive Google reviews, encourage friendly competition among team members, and effectively tackle customer feedback. By integrating our 75+ ready-to-use POS solutions, you can effortlessly manage these incentives along with customer reviews, automating the Google review process for a more streamlined approach. Revamp your staff competitions with rewards that not only drive an increase in Google review mentions but also support services that promote business growth and inspire your workforce. Develop a strong local customer community through authentic Google reviews, which not only foster repeat business but also provide critical insights into your top sales performers, helping to cultivate a loyal customer base. Elevate employee engagement by recognizing and rewarding your frontline team, which will motivate them to provide exceptional service through flexible incentives that bolster their confidence and enhance morale. Moreover, utilize analytics to retain your top talent by pinpointing those who shine in customer service, ultimately creating a vibrant and successful workplace. As a result of these strategies, you'll nurture an exemplary culture that benefits both your employees and your clientele significantly. In doing so, your business will not only thrive but also establish a reputation for excellence in both service and employee satisfaction.

What is IST-Suite?

We achieve outstanding service by meticulously choosing only the most passionate professionals within the hospitality industry and nurturing their development through clearly outlined career paths, extensive training, a variety of bonus options, comprehensive benefits, and award-winning incentive programs. Furthermore, we empower our workforce with IST Suite, the only fully integrated suite of office support technology in the industry, which serves as the cornerstone of IST’s operational management, offering our clients the most effective and economical solutions available, thereby allowing our employees to optimize productivity with limited resources. By automating previously manual tasks like mail sorting and report generation, IST Suite integrates quality control protocols, monitors employee competencies, oversees accountability and service level agreements, and collects end-user feedback to ensure complete satisfaction with IST’s services from the outset. Our unwavering commitment to SERVICE is not merely a catchphrase; it encapsulates our entire business philosophy and operational methodology. We strongly believe that by investing in our workforce and supplying them with necessary tools, we can deliver exceptional service to our clients. This holistic approach not only enhances employee morale but also translates into long-term client relationships built on trust and reliability.

Media

Media

Integrations Supported

Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Cloud Platform
Kickserv
Meevo
Mindbody
ShapeNet
Shopify
Shopmonkey
Square POS
WooCommerce
WorkWave PestPac

Integrations Supported

Ouriginal

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Edge

Company Location

United States

Company Website

www.startedge.com

Company Facts

Organization Name

IST Management Services

Date Founded

1997

Company Location

United States

Company Website

www.istmanagement.com

Categories and Features

Reputation Management

Not specified

Categories and Features

Facility Management

Work Order Management

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