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What is Edge?

Boost the growth of your business by adopting employee incentive programs that highlight positive Google reviews, encourage friendly competition among team members, and effectively tackle customer feedback. By integrating our 75+ ready-to-use POS solutions, you can effortlessly manage these incentives along with customer reviews, automating the Google review process for a more streamlined approach. Revamp your staff competitions with rewards that not only drive an increase in Google review mentions but also support services that promote business growth and inspire your workforce. Develop a strong local customer community through authentic Google reviews, which not only foster repeat business but also provide critical insights into your top sales performers, helping to cultivate a loyal customer base. Elevate employee engagement by recognizing and rewarding your frontline team, which will motivate them to provide exceptional service through flexible incentives that bolster their confidence and enhance morale. Moreover, utilize analytics to retain your top talent by pinpointing those who shine in customer service, ultimately creating a vibrant and successful workplace. As a result of these strategies, you'll nurture an exemplary culture that benefits both your employees and your clientele significantly. In doing so, your business will not only thrive but also establish a reputation for excellence in both service and employee satisfaction.

What is ReputationDefender?

Your company merits a just and precise portrayal on the web. No matter the hurdles you face in the digital realm, ReputationDefender is ready to support you. We provide various services designed to protect your privacy, rectify misleading search results, and more. Take control of the information that surfaces when people look for you or your business on Google. Prevent outside entities from sharing your sensitive personal information online. Motivate your satisfied customers to post favorable reviews about their experiences. This will significantly boost your digital standing among prospective clients who are searching for local services. As personal interactions become increasingly important, the online reputation of your business is greatly shaped by consumer feedback that is specific to your location. Firms that accumulate a greater number of positive reviews usually enjoy improved rankings in online searches and mobile map displays. With the increasing influence of social media endorsements like “Visited by Friends,” it is crucial for businesses to leverage these connections. Therefore, actively managing your online presence is essential for building trust and credibility with your audience, ultimately leading to enhanced customer loyalty and business success.

Media

Media

Integrations Supported

Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Cloud Platform
Kickserv
Meevo
Mindbody
ShapeNet
Shopify
Shopmonkey
Square POS
WooCommerce
WorkWave PestPac

Integrations Supported

Facebook
Google Business Profile
LinkedIn
X (Twitter)

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Edge

Company Location

United States

Company Website

www.startedge.com

Company Facts

Organization Name

Gen Digital

Company Location

United States

Company Website

www.reputationdefender.com

Categories and Features

Reputation Management

Not specified

Categories and Features

Local Marketing

Feedback Management
Online Listings Management
Reporting / Analytics
Review Management
Social Media Management

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Media Management

Automated Publishing
Brand Tracking
Multi-Account Management
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Configurable Alerts
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

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