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What is Statflo?
                Harness the potential of customized communication with clients using their preferred channels. Statflo distinguishes itself as the only enterprise-level customer engagement platform that is entirely compliant and specifically designed for front-line teams. Our main priority is to ensure that strong compliance measures and security protocols are firmly in place for all customer interactions. With intelligent filtering capabilities, your front-line teams can hold personalized conversations through business text messaging while adhering to legal, security, and brand guidelines. By integrating your preferred applications and tools, you can seamlessly access customer data within the platform, empowering your customer-facing teams to leverage relevant information efficiently. Take advantage of real-time data to engage with each customer individually, making it possible to create campaigns and offers that are thoughtfully tailored to every stage of the customer journey. This method not only strengthens customer relationships but also fosters increased engagement and loyalty over time, ultimately contributing to long-term business success. By prioritizing these strategies, companies can create deeper connections with their clientele, ensuring that they remain at the forefront of customer satisfaction.
            
        
            What is Relay?
                Use your existing business phone number to send and receive text messages, set up auto-responders, enable notifications, and manage payments. By responding to customer inquiries via SMS or Facebook Messenger, you can significantly improve your support efficiency and responsiveness. Additionally, automate essential alerts such as upcoming bill payments and appointment reminders through text messaging to keep your customers well-informed. You can also segment your clientele to send tailored text messages that aim to increase sales. Allow customers to complete transactions or sign up for subscription services directly within text conversations, which simplifies the process by removing the need for multiple applications. Considering that 90% of text messages are opened within three minutes, this method allows for immediate communication with customers, staff, and contractors through mobile messaging. This strategy frees customer support from being limited to your website's "live chat," giving clients the flexibility to reach you anytime, even while on the go. Moreover, implement rule-based drip campaigns to nurture both new and VIP customers effectively, which will ultimately foster business growth and enhance customer loyalty. By harnessing these tools, you can greatly improve your engagement strategies while also streamlining your operations for better efficiency and success. The overall result is a more dynamic and responsive customer interaction that can lead to increased satisfaction and retention.
            
        
            Integrations Supported
            
                
    Facebook Messenger
            
            
        
        
    
        
        
            
                
    Gigasheet
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Slack
            
            
        
        
    
        
        
            
                
    Vonage Communications APIs (Nexmo)
            
            
        
        
    
        
        
            
                
    X (Twitter)
            
            
        
        
    
                
            Integrations Supported
            
                
    Facebook Messenger
            
            
        
        
    
        
        
            
                
    Gigasheet
            
            
        
        
    
        
        
            
                
    Microsoft Dynamics 365
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Slack
            
            
        
        
    
        
        
            
                
    Vonage Communications APIs (Nexmo)
            
            
        
        
    
        
        
            
                
    X (Twitter)
            
            
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $50 per month
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Statflo
Date Founded
2012
Company Location
Canada
Company Website
www.statflo.com
Company Facts
Organization Name
Tentie
Date Founded
2014
Company Location
United States
Company Website
www.withrelay.com
Categories and Features
Conversational Marketing
                                        Appointment Scheduling
                                        
                                    
                                    
                                    
                                        Audience Segmentation
                                        
                                    
                                    
                                    
                                        Chatbot
                                        
                                    
                                    
                                    
                                        Email Automation
                                        
                                    
                                    
                                    
                                        Group Messaging
                                        
                                    
                                    
                                    
                                        Human Handover
                                        
                                    
                                    
                                    
                                        Lead Distribution
                                        
                                    
                                    
                                    
                                        Lead Qualification
                                        
                                    
                                    
                                    
                                        Mobile Messaging
                                        
                                    
                                    
                                    
                                        Multi-Channel Communication
                                        
                                    
                                    
                                    
                                        Product Recommendations
                                        
                                    
                                    
                                    
                                        Video Chat
                                        
                                    
                            
                        Customer Communications Management
                                        Batch Communications
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Interactive Content
                                        
                                    
                                    
                                    
                                        Multi-Channel Communications
                                        
                                    
                                    
                                    
                                        On-Demand Communications
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Print Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Mobile Marketing
                                        Channel Attribution
                                        
                                    
                                    
                                    
                                        Contextual Targeting
                                        
                                    
                                    
                                    
                                        Coupons
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Engagement Monitoring
                                        
                                    
                                    
                                    
                                        In-App Marketing
                                        
                                    
                                    
                                    
                                        Location-Based Marketing
                                        
                                    
                                    
                                    
                                        Push Notifications
                                        
                                    
                                    
                                    
                                        Text Messaging
                                        
                                    
                                    
                                    
                                        Text-to-Win
                                        
                                    
                            
                        SMS Marketing
                                        2-Way Messaging
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        MMS
                                        
                                    
                                    
                                    
                                        Mass Texting
                                        
                                    
                                    
                                    
                                        Message Personalization
                                        
                                    
                                    
                                    
                                        Mobile Coupons
                                        
                                    
                                    
                                    
                                        Mobile Keywords
                                        
                                    
                                    
                                    
                                        Polls / Voting
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Scheduled Messaging
                                        
                                    
                                    
                                    
                                        Shortcodes
                                        
                                    
                                    
                                    
                                        Text-to-Win
                                        
                                    
                            
                        Categories and Features
Customer Communications Management
                                        Batch Communications
                                        
                                    
                                    
                                    
                                        Chat / Messaging
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Email Distribution
                                        
                                    
                                    
                                    
                                        Interactive Content
                                        
                                    
                                    
                                    
                                        Multi-Channel Communications
                                        
                                    
                                    
                                    
                                        On-Demand Communications
                                        
                                    
                                    
                                    
                                        Personalization
                                        
                                    
                                    
                                    
                                        Print Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        SMS Marketing
                                        2-Way Messaging
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        MMS
                                        
                                    
                                    
                                    
                                        Mass Texting
                                        
                                    
                                    
                                    
                                        Message Personalization
                                        
                                    
                                    
                                    
                                        Mobile Coupons
                                        
                                    
                                    
                                    
                                        Mobile Keywords
                                        
                                    
                                    
                                    
                                        Polls / Voting
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Scheduled Messaging
                                        
                                    
                                    
                                    
                                        Shortcodes
                                        
                                    
                                    
                                    
                                        Text-to-Win
                                        
                                    
                            
                         
         
        