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What is StatusDashboard?

Streamline customer communication during system outages and maintenance by steering clear of temporary fixes. Instead, deploy a dedicated status dashboard on your platform that automates updates, allowing your teams to focus on resolving issues more effectively. This ensures that customers receive timely information about incidents and planned maintenance in a consistent, professional manner, while also enabling them to choose their preferred notification methods. StatusDashboard provides multiple communication channels, including web and mobile alerts, email, SMS, webhooks, Slack, and Teams, among others. Additionally, you can customize the look of your status dashboard to reflect your company’s branding and specific needs. If you need to differentiate between environments such as production, development, or public/private, it is possible to create multiple dashboards from a single account. For those looking to enhance functionality even further, integrating with the StatusDashboard API allows for advanced capabilities and improved operational efficiency. Ultimately, this comprehensive approach not only enhances communication but also fosters greater trust and satisfaction among your customers. By prioritizing effective communication, your organization can create a more reliable experience for users during critical times.

What is StatusCast?

A status page that addresses the difficulties of notifying both staff and customers about outages and planned maintenance can greatly enhance overall productivity! When applications run into problems, users waste precious time trying to figure out what’s wrong. StatusCast effectively keeps everyone informed about current issues, ensuring that all involved parties remain updated and content. You’ve likely experienced it before: when your email server goes down, your support desk is flooded with a wave of identical requests for assistance. By introducing a dedicated StatusCast page within your organization, you can drastically reduce the volume of help desk inquiries by proactively managing concerns before they spiral out of control. It's essential to keep your users in the loop regarding any service status alterations to maintain peak productivity. Transparent communication builds trust and reliability among your users. With a StatusCast page, rapid and efficient communication becomes a seamless reality. Moreover, a well-managed status page can significantly improve user engagement and satisfaction, making it an indispensable element of your operational framework. Ultimately, the implementation of such a page not only streamlines communication but also enhances the overall user experience.

Media

Media

Integrations Supported

Google Hangouts
Microsoft 365
Salesforce
Slack
X (Twitter)
Zoho Directory
Zoho One

Integrations Supported

Google Hangouts
Microsoft 365
Salesforce
Slack
X (Twitter)
Zoho Directory
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Statusdashboard

Date Founded

2012

Company Website

www.statusdashboard.com

Company Facts

Organization Name

StatusCast

Date Founded

2013

Company Location

United States

Company Website

statuscast.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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