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What is StatusKit?
Statuskit merges a flexible status page with event tracking features to improve the way you communicate about your services. Service disruptions are an inevitable part of everyday business, but our customizable updates keep your clients informed and reassured during these occurrences. By providing comprehensive event tracking, you can turn potential service issues into opportunities for positive customer interactions, as displaying real-time incidents reflects your dedication to transparency. StatusKit allows you to customize nearly every facet, including incident reports and service statuses, which helps you communicate your situation more effectively. Clients can subscribe to updates from your status page through various channels, including Email, Feed, Webhook, and Facebook Messenger, ensuring they are always in the loop. Additionally, StatusKit supports integration with your Mailgun API Key to enhance your email capabilities. A straightforward, at-a-glance status report facilitates communication and keeps your clients well-informed. By highlighting ongoing events and incidents, you further demonstrate your organization's commitment to transparency. The ability to customize statuses and categories makes StatusKit a versatile tool suitable for any business type, thereby boosting overall client trust and satisfaction. This adaptability not only enhances communication but also plays a crucial role in building stronger, lasting relationships with your customers. Ultimately, the effective use of StatusKit can foster a more engaged and loyal customer base.
What is StatusHub?
StatusHub serves as a versatile tool for managing IT incidents and communicating disruptions effectively.
You can establish a custom status page to ensure that both internal and external users remain updated during incidents.
With StatusHub, you have the ability to tailor your incident communications, enhancing your brand's reputation and fostering trust: options include creating public or private status pages, selecting brand colors or logos, utilizing a custom domain, and engaging your audience in their preferred language.
The platform guarantees real-time updates regarding IT incidents, providing a hosted status page that remains accessible even when your servers are experiencing downtime, ensuring continuous communication with your end-users.
Additionally, it helps to alleviate the burden on your customer support team by reducing the influx of emails, calls, and social media inquiries during unexpected service interruptions.
Moreover, by implementing transparent incident management practices, you can significantly enhance customer relationships, ultimately leading to a stronger company reputation and greater trust among users.
Integrations Supported
Facebook
Facebook Messenger
Mailgun
Microsoft Teams
New Relic
Okta
Opsgenie
PagerDuty
Quickwork
Site24x7
Integrations Supported
Facebook
Facebook Messenger
Mailgun
Microsoft Teams
New Relic
Okta
Opsgenie
PagerDuty
Quickwork
Site24x7
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Pricing Information
$49.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
StatusKit
Date Founded
2016
Company Location
China
Company Website
statuskit.com
Company Facts
Organization Name
StatusHub
Company Location
Ireland
Company Website
statushub.com
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management