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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is CPQLite?

CPQLite serves as a powerful Configure, Price, Quote (CPQ) solution that is seamlessly integrated within Salesforce, designed to enhance the sales processes for organizations managing complex product offerings. A key aspect of this tool is its ability to facilitate: Product Configuration: This feature empowers sales teams to customize products or services based on customer requirements while ensuring compliance with predefined business rules and technical constraints. Accurate Pricing: CPQLite efficiently enforces pricing strategies, oversees discount authorizations, and implements volume-based pricing, which enhances both consistency and profitability in sales operations. Quote Generation: The platform enables the rapid creation of precise quotes that can be easily shared with clients through customizable templates, ensuring professionalism in communications. Salesforce Integration: CPQLite works smoothly with Salesforce entities such as Opportunities, Accounts, and Products, making data management more straightforward for users. Guided Selling: By offering insightful recommendations, CPQLite aids sales representatives in identifying the best product configurations and pricing options. This holistic approach not only accelerates the sales cycle but also positions companies to better meet customer demands, ultimately driving higher satisfaction and loyalty. Moreover, the combination of these features makes CPQLite an indispensable tool for sales teams looking to optimize their efficiency and effectiveness.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 USD/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

Solunus Technologies

Date Founded

2014

Company Location

United States

Company Website

solunus.com

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

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