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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is Cincom CPQ?

Cincom CPQ is a configure, price, quote (CPQ) solution purpose-built for manufacturers selling complex, configurable products. It enables sales teams, distributors, and partners to create accurate, buildable quotes by automating product configuration, pricing, approvals, and proposal generation. With rule-based configuration, guided selling, dynamic pricing, multi-level BOM support, and workflow-driven approvals, Cincom CPQ helps manufacturers reduce quoting errors, shorten sales cycles, and improve operational efficiency. The platform supports multiple languages, currencies, and deployment options, making it ideal for global manufacturing organizations. Cincom CPQ integrates with leading CRM and ERP systems, including Salesforce, Microsoft Dynamics 365, SAP, and Oracle, ensuring seamless data flow from quote to production. The platform helps sales, engineering, and operations teams collaborate more effectively by streamlining product configuration, pricing, approvals, and proposal generation while maintaining governance and compliance throughout the sales process.

Media

Media

Integrations Supported

Integrations Supported

360 View CRM
365 CAD
BrainCart Ecommerce
HubSpot CRM
Oracle Fusion Cloud ERP
SAP PLM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Cincom CPQ is offered on a subscription basis, giving customers predictable, recurring pricing that scales with their business instead of a large upfront investment. Packaging is tailored to each organization's needs, including the number of users, deployment scope, and the complexity of the configure, price, quote processes involved, so buyers pay only for the capabilities they require. Cincom CPQ works directly with each prospective customer to scope the right solution and agree on terms that fit their use case.

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

Cincom Systems

Date Founded

1968

Company Location

Riverside, CA, USA

Company Website

www.cincom.com

Categories and Features

CPQ

Not specified

Order-to-Cash

Not specified

Quote-to-Cash

Not specified

Sales Acceleration

Not specified

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates

Product Configurator

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options

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