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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is IBM Sterling Global Mailbox?

IBM® Sterling Global Mailbox 6.0 presents a reliable data storage solution for businesses, specifically designed to ensure high availability and redundancy across multiple locations. This cutting-edge solution encourages active-active communication, which boosts resilience against disruptions and supports near real-time disaster recovery efforts. It integrates effortlessly with IBM Sterling B2B Integrator and IBM Sterling File Gateway while also complementing IBM Sterling Control Center. Featuring attributes that guarantee ongoing availability and efficient disaster recovery, such as active-active communication, it greatly enhances operational resilience. Its technology enables real-time data replication, thus removing the need for backup databases or specialized disaster recovery setups. Additionally, the solution's flexible and configurable geographic distribution aligns with both performance metrics and customer service expectations, allowing for smooth and uninterrupted operations. The interface is designed to be user-friendly and intuitive, making it easy for all stakeholders to navigate. By utilizing these capabilities, companies can maintain continuous functionality and effectively manage potential disruptions, ensuring a seamless experience for their customers. Ultimately, this comprehensive approach empowers organizations to focus on their core business objectives without interruptions.

Media

Media

Integrations Supported

IBM B2B Integrator
IBM Sterling Control Center Monitor
IBM Sterling File Gateway

Integrations Supported

IBM B2B Integrator
IBM Sterling Control Center Monitor
IBM Sterling File Gateway

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/global-mailbox

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Categories and Features

Cloud Storage

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Managed File Transfer (MFT)

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Database Management
Encryption Support
Fail-Over / Load Balancing

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