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What is Stingo CRM?

STINGO offers an efficient method for overseeing potential clients, enabling the generation and documentation of leads while engaging effectively with both new and existing contacts, all while automating the conversion of leads into sales pipelines and facilitating the successful conclusion of profitable deals. Moreover, the CRM's integrated IVR (Interactive Voice Response) Cloud Telephony feature streamlines automation and manages customer phone interactions by employing a SIM-based solution that transitions your business communications to the cloud. In addition, STINGO is tailored to meet client demands with its automated ticketing system for complaints, ensuring that issues are systematically organized and resolved according to specific needs, while also providing tracking and validation of complaints through SMS and email alerts, thus enhancing customer retention strategies and overall satisfaction. This all-encompassing system not only aids businesses in managing leads and complaints but also significantly boosts communication efficiency with clients, ultimately fostering stronger relationships and greater trust. By integrating these functionalities, STINGO stands out as a versatile tool for improving customer engagement and operational productivity.

What is Plum Voice Cloud IVR?

Plum Voice is recognized as a leading independent provider of interactive voice response (IVR) systems within the industry. The company delivers its comprehensive Cloud IVR solution to telecommunications providers around the world. Renowned for its dependability, flexibility, and security, Plum Voice's Cloud IVR allows users to streamline and oversee vital business operations or customer interactions through phone communication, all while simplifying the challenges related to telephony infrastructure. Moreover, this solution adheres to HIPAA and PCI-DSS level 1 compliance standards, which grants users the assurance needed to handle sensitive medical and financial information securely. With these impressive capabilities, Plum Voice remains at the forefront of advancements in voice response technology, consistently driving innovation and enhancing user experiences. Their commitment to excellence fosters an environment where businesses can thrive while ensuring customer trust and safety.

Media

Media

Integrations Supported

Unremot

Integrations Supported

Unremot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stingo

Company Location

India

Company Website

www.stingosales.com

Company Facts

Organization Name

The Plum Group

Date Founded

2000

Company Location

United States

Company Website

www.plumvoice.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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