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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is Stonefield Query?
Stonefield Software Inc. has been a leader in providing ad hoc database reporting solutions since 1991, with its renowned product, Stonefield Query. Tailored for end-users, Stonefield Query empowers both customers and internal teams by offering self-service ad hoc reporting features. This versatile tool can produce reports from a variety of databases, including but not limited to Microsoft SQL Server, Oracle, and MySQL. Over the years, Stonefield has partnered with more than 800 OEM and ISV collaborators, delivering effective business intelligence reporting solutions to over 225,000 users across more than 65 countries globally. Their diverse clientele spans multiple sectors, including public and private organizations, military institutions, non-profits, as well as Fortune 500 companies and small to medium enterprises. Users can create visually appealing reports without needing graphic design expertise, thanks to the selection of elegant templates available or the option to customize their own designs. Furthermore, the software's flexibility allows users to adapt their reports to deliver clear and impactful data insights tailored to their specific needs. This adaptability makes Stonefield Query a valuable tool for any organization looking to enhance their reporting capabilities.
What is EntelliFusion?
Teksouth's EntelliFusion is a comprehensive, fully managed solution that streamlines data infrastructure for companies. This innovative architecture serves as a centralized hub, eliminating the need for multiple platforms dedicated to data preparation, warehousing, and governance, while also reducing the burden on IT resources. By integrating data silos into a cohesive platform, EntelliFusion enables the tracking of cross-functional KPIs, resulting in valuable insights and comprehensive solutions.
The technology behind EntelliFusion, developed from military-grade standards, has proven its resilience under the demanding conditions faced by the highest levels of the U.S. military, having been effectively scaled across the Department of Defense for more than two decades. Built upon the latest Microsoft technologies and frameworks, EntelliFusion remains a platform that evolves through continuous improvements and innovations. Notably, it is data-agnostic and boasts infinite scalability, ensuring accuracy and performance that foster user adoption of its tools. Furthermore, this adaptability allows organizations to stay ahead in a rapidly changing data landscape.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Stonefield Software
Date Founded
1991
Company Location
Canada
Company Website
www.stonefieldquery.com
Company Facts
Organization Name
Teksouth
Date Founded
1983
Company Location
United States
Company Website
www.teksouth.com/entellifusion-for-industry/
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Categories and Features
Big Data
Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Cloud Storage
Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Discovery
Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Data Fabric
Data Access Management
Data Analytics
Data Collaboration
Data Lineage Tools
Data Networking / Connecting
Metadata Functionality
No Data Redundancy
Persistent Data Management
Data Governance
Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Data Mining
Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining
Data Quality
Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management
Data Warehouse
Ad hoc Query
Analytics
Data Integration
Data Migration
Data Quality Control
ETL - Extract / Transfer / Load
In-Memory Processing
Match & Merge
Database
Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization
ETL
Data Analysis
Data Filtering
Data Quality Control
Job Scheduling
Match & Merge
Metadata Management
Non-Relational Transformations
Version Control
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Statistical Analysis
Analytics
Association Discovery
Compliance Tracking
File Management
File Storage
Forecasting
Multivariate Analysis
Regression Analysis
Statistical Process Control
Statistical Simulation
Survival Analysis
Time Series
Visualization