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Ratings and Reviews 0 Ratings
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What is Stonly?
Treat your customers as if they are close acquaintances by offering them genuine support. Craft interactive guides that cater to their specific needs, helping them with activation, troubleshooting, and achieving their goals. Stonly streamlines the creation, distribution, and retrieval of knowledge, equipping your team with the essential tools and solutions necessary for success. By utilizing Stonly, you can deliver immediate, customized support right when your customers need it most. The platform boasts a comprehensive suite of onboarding and adoption features that integrate detailed user analytics with real-time behavior, directing users along personalized pathways to reach their objectives. These interactive tutorials are tailored to each customer's distinct preferences, thereby enhancing their entire experience. Our adaptable widget allows customers to obtain individualized assistance at their convenience, regardless of where they are. Stonly can be effortlessly incorporated into your current customer support, data management, and knowledge-sharing systems to amplify its effectiveness. This smooth integration not only improves the support experience but also ensures that your customers feel heard and appreciated throughout every step of their journey. Ultimately, fostering this connection leads to greater customer loyalty and satisfaction.
What is Procify Workflow?
Proficy Workflow provides operators with interactive, step-by-step guidance that helps them perform the right actions at the most opportune times. By moving away from outdated paper methods and embracing digital solutions, operators can enhance the consistency and reliability of their workflows. This adaptable tool facilitates the digitization of both manual and automated tasks across the entire organization, benefiting all stakeholders, including plant operators, maintenance teams, field personnel, and management. It streamlines the management of HMI/SCADA and MES alarms, automating responses and ensuring that necessary actions are routed to the right individuals. With clear and concise instructions, teams are able to respond to incidents more efficiently, resulting in heightened operational effectiveness. Leveraging dynamic, interactive work instructions and electronic standard operating procedures (eSOPs) enables organizations to reduce errors, cut costs, and lower risks. This system equips operators with critical steps when needed, significantly improving the impact of electronic work instructions. Furthermore, it helps maintain compliance with processes that enhance quality, minimize waste, adhere to regulatory standards, and bolster safety protocols. Ultimately, the adoption of Proficy Workflow not only optimizes operational efficiency but also promotes a culture of ongoing improvement within the organization, ensuring that all members are aligned with best practices. By continuously refining workflows, organizations can stay ahead in a competitive landscape.
Integrations Supported
Crowdin
Embedly
Freshdesk
Front
Help Scout
IBM Maximo Application Suite
Infor CRM
Intercom
Microsoft SharePoint
Segment
Integrations Supported
Crowdin
Embedly
Freshdesk
Front
Help Scout
IBM Maximo Application Suite
Infor CRM
Intercom
Microsoft SharePoint
Segment
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Stonly
Date Founded
2018
Company Location
France
Company Website
stonly.com
Company Facts
Organization Name
GE Vernova
Company Location
United States
Company Website
www.ge.com/digital/applications/hmi-scada/workflow
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Categories and Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control