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What is Storebird?

Storebird turns your WooCommerce store into a 24/7 sales powerhouse. Tailored specifically for WooCommerce, it effortlessly integrates with your product inventory, keeps your catalog in sync, and utilizes AI to interact with genuine customer queries, recommend items, recover abandoned carts, and capture leads via live chat and WhatsApp. By just installing the WordPress plugin, setting up the connection, and synchronizing your information, your AI-powered sales assistant will be operational in a flash, poised to elevate your customer engagement. This cutting-edge solution guarantees that you will always seize sales opportunities, no matter the time of day or night. With Storebird, your e-commerce potential is fully realized, ensuring that you stay ahead in the competitive market.

What is LiveChat?

LiveChat is a communication platform designed to help businesses connect with website visitors, provide instant support, and drive online sales. By centralizing all customer touchpoints into one intuitive dashboard, LiveChat enables teams to manage conversations across multiple channels, including website chat, WhatsApp, and Meta Suite, without the complexity of jumping between apps. Unified multi-channel support Customers expect instant responses on their preferred platforms. LiveChat simplifies this by creating a single source of truth for your customer interactions. Whether a lead comes in through a Facebook ad or a direct query on your Shopify store, your team sees it in one place, ensuring no opportunity is missed. AI-powered productivity Built to act as an "extra teammate," an AI Copilot that empowers agents to work more efficiently and effectively. The AI provides instant chat summaries, suggests smart responses, and assists with phrasing to maintain a professional brand voice. Best features for better UX LiveChat goes beyond standard messaging with features like "Sneak Peek," which allows agents to see what a customer is typing in real-time before they hit send. It gives your team a head start on finding the right solution, leading to faster resolution times and higher customer satisfaction. Seamless integration and setup LiveChat is designed for quick implementation, featuring a 5-minute setup and over 200 native integrations with popular tools like WordPress, HubSpot, Salesforce, Mailchimp, and Slack. It is a "no-code" solution that fits perfectly into your existing tech stack. Data-driven growth Track your success with built-in analytics. From monitoring agent performance and response times to measuring customer satisfaction (CSAT) and conversion rates, LiveChat provides the data you need to optimize your operations and drive revenue growth through conversations.

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Integrations Supported

WooCommerce

Integrations Supported

WooCommerce
B2Chat
BigCommerce
CS-Cart Free
Ecwid
FullContact
Gradient Labs
Jira Service Management
Joomla!
Klaus
LemonStand
Mixpanel
ProProfs LMS
Raklet
Sugar Sell
TeamViewer
X (Twitter)
Zendesk
Zoho Directory

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Storebird

Company Website

storebird.ai

Company Facts

Organization Name

LiveChat Software

Date Founded

2002

Company Location

United States

Company Website

www.livechat.com

Categories and Features

Categories and Features

Chatbot

Natural Language Processing
Payment Integration
Reporting / Analytics

CRM

Not specified

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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