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Leverage our cutting-edge live shopping platform to connect with your audience while building trust and credibility. The sales experience evolves into a fun and engaging event, making it more interactive for everyone involved. Live shopping embodies a contemporary and thrilling method for acquiring products and services, similar to the concept of futuristic video commerce. By broadcasting live, you can establish meaningful connections with your viewers, nurture a vibrant community, and promote the products that you are passionate about. Our innovative real-time video technology, Photon, encourages lively interactions between you and your customers. Furthermore, Live Brain, our AI-driven assistant for live shopping, boosts your capacity to handle increased sales while fostering an enjoyable and welcoming community atmosphere. This smart tool alleviates the burden of repetitive tasks, freeing you to focus on the distinctive, personal elements of live commerce. By presenting your products in real-time, you provide consumers with an authentic, human experience throughout their shopping journey. Additionally, our analytics tool simplifies report generation and summarization, making it easier to monitor your performance and gain deeper insights into your audience. This capability empowers you to refine your strategies continuously and enhance customer satisfaction over time, ensuring that you remain responsive to their evolving needs.
What is Social Chat?
Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.
API Availability
Has API
API Availability
Has API
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Streams.live
Company Location
United States
Company Website
streams.live/
Company Facts
Organization Name
Social Chat
Date Founded
2021
Company Location
United States
Company Website
onsocialchat.com
Categories and Features
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
