Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • 3Q Reviews & Ratings
    14 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    72 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • Pocomos Reviews & Ratings
    45 Ratings
    Company Website
  • Linxup Reviews & Ratings
    132 Ratings
    Company Website
  • OfficeSpace Software Reviews & Ratings
    189 Ratings
    Company Website
  • CoachIQ Reviews & Ratings
    45 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    115 Ratings
    Company Website

What is Streem?

Streem's augmented reality-based remote video and support platform is designed to enhance the customer experience significantly. By seamlessly integrating into any channel strategy, Streem's AR video solution empowers teams to prioritize customer needs by allowing them to visualize a space and gather the necessary information beforehand. Experts can initiate a remote video session through any channel only when it is needed, ensuring efficiency and relevance. This AR-enabled video channel is particularly advantageous for customers who wish to showcase a product effectively. Moreover, the platform facilitates secure, consistent, and reliable data sharing, fostering better collaboration between customers and teams. Streem stands out in the market by offering the most advanced AR-powered live video experience available today. This innovative approach enables both experts and customers to focus on meaningful dialogue rather than getting bogged down by technicalities, ultimately leading to more productive interactions. With Streem, the future of customer support is not just about resolving issues but also about creating engaging experiences.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Streem

Company Location

United States

Company Website

streem.com

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

Handyman

Not specified

Remote Video Support

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

Popular Alternatives

Popular Alternatives

Blitzz Reviews & Ratings

Blitzz

Blitzz Remote Support
Blitzz Reviews & Ratings

Blitzz

Blitzz Remote Support
PerfectCam Reviews & Ratings

PerfectCam

Cyberlink