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What is Striperks?

Striperks is an advanced solution aimed at streamlining the recovery of failed payments on the Stripe platform by utilizing automation and optimization techniques. Businesses that operate on a subscription model frequently encounter payment failures due to various factors such as insufficient funds, temporary declines, or imposed spending limits, highlighting the importance of a tool like Striperks. This software seamlessly integrates with the Stripe API, allowing companies to effortlessly retry failed payments, which significantly alleviates the burden of manual intervention. Some of its notable features include: - Automatic Payment Recovery: Effortlessly retries failed payments. - Backup Card Attempts: Charges backup cards automatically when the primary payment method fails. - Customizable Retry Settings: Provides the ability to modify the timing and frequency of payment retries. - Multi-Account Management: Simplifies the connection and oversight of multiple Stripe accounts. - Quick Setup: Features a straightforward, one-click integration process with Stripe. - Flexible Scheduling: Enables daily or customized retry schedules to suit business needs. - Retry Prevention: Reduces unnecessary retries by following set intervals. With these capabilities, Striperks not only helps businesses minimize revenue loss but also plays a vital role in enhancing overall customer satisfaction, ensuring that payment issues do not detract from the user experience. This tool thus stands out as an essential resource for any subscription-based enterprise aiming to optimize their payment processes.

What is Freshsuccess?

Freshsuccess stands out as a revolutionary platform in the realm of customer success, specifically crafted to assist software and subscription firms in minimizing churn, boosting expansion initiatives, and fostering deeper customer connections. The platform grants users insightful visibility into customer accounts, enabling swift evaluations of account conditions, support requests, billing details, communications, and user engagement statistics. By pinpointing potential risks and opportunities, businesses can proactively address issues that could lead to churn while also discovering potential advocates or growth pathways. Freshsuccess not only standardizes workflows but also optimizes task automation and enforces best practices for Customer Success teams, promoting both efficiency and uniformity. Users can easily access vital performance indicators, including churn rates, expansion figures, product adoption rates, and overall customer health assessments. Renowned among top B2B software and subscription businesses, Freshsuccess employs customer health scores to represent the traits and actions of content customers. This analytical strategy empowers Customer Success professionals to discern risks and opportunities without depending solely on intuition, leading to improved decision-making and heightened customer satisfaction. Additionally, the platform's commitment to continuous improvement means that it evolves alongside its users, ensuring that companies stay ahead of market trends and customer expectations.

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Integrations Supported

5X
Auth0
Copper
Google Calendar
Google Cloud Identity
Help Scout
HubSpot CRM
Intercom
Maxio
Okta
QuickBooks Online Advanced
Recurly
Salesforce
Stripe
TeamSupport
Zendesk
Zoho Billing
Zuora

Integrations Supported

5X
Auth0
Copper
Google Calendar
Google Cloud Identity
Help Scout
HubSpot CRM
Intercom
Maxio
Okta
QuickBooks Online Advanced
Recurly
Salesforce
Stripe
TeamSupport
Zendesk
Zoho Billing
Zuora

API Availability

Has API

API Availability

Has API

Pricing Information

29€/month
Free Trial Offered?
Free Version

Pricing Information

$79 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Striperks

Date Founded

2023

Company Location

Spain

Company Website

striperks.com

Company Facts

Organization Name

Freshworks

Date Founded

2010

Company Location

United States

Company Website

www.freshworks.com/customer-success-software/

Categories and Features

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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