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What is Struct?

Our customizable AI agents are designed to meet any specific needs you might have. In just a few days, you can create your bespoke voice agent, which will help make your operations more efficient than ever. These voice agents can seamlessly integrate into your research processes, enabling them to pre-qualify thousands of candidates in just hours and conduct thorough phone interviews within a matter of days. Available 24/7, these AI voice agents provide the continuous support your customers expect. They can proficiently enroll new clients, collect FNOL claim information, and much more. While your human agents engage in direct interactions, allow the AI to handle all phone communications, responding to queries, scheduling appointments, and gathering lead information with ease. Picture a tireless hotel concierge that can manage new bookings, alter current reservations, and answer guest inquiries at any hour of the day. For businesses looking to minimize phone-related tasks, these agents ensure you won’t miss out on potential leads, especially since research indicates that 50% of customers lean toward businesses that reply the fastest. Moreover, our API provides real-time access to generative AI voice agents, enhancing customer interaction. By adopting these innovative solutions, you can significantly improve the overall client experience and establish a more robust connection with your audience. Ultimately, embracing AI technology can transform the way you engage with customers and streamline your business operations.

What is Replicant?

Introducing the groundbreaking autonomous contact center that provides ongoing, flexible support for all customer interactions by utilizing cutting-edge voice AI technology. Address phone inquiries with smooth, realistic AI conversations that accurately grasp customer intentions, resulting in prompt solutions. With the ability to instantly manage each incoming call, this service eliminates wait times, offering 24/7 assistance from any location at any moment. Effortlessly scale your customer service capabilities up or down without incurring hefty expenses, the need for additional agent training, outsourcing, or preparation for seasonal fluctuations. Dramatically reduce customer service costs by paying solely for the resources you use, eliminating the need for long-term capacity commitments. Keep track of overall customer satisfaction, evaluate average handling times, and spot emerging trends such as competitor references, product issues, and upselling opportunities, which empowers you to refine your service like never before. This revolutionary method not only optimizes workflows but also enables businesses to make informed, data-driven choices that foster ongoing enhancement. Ultimately, embracing this advanced technology can lead to improved customer relationships and increased business efficiency.

Media

Media

Integrations Supported

Amazon Connect
Avaya Aura
Five9
Kustomer
NICE CXone Mpower
Salesforce
ServiceNow
Shopify
Talkdesk
Twilio Flex
UJET
Zendesk

Integrations Supported

Amazon Connect
Avaya Aura
Five9
Kustomer
NICE CXone Mpower
Salesforce
ServiceNow
Shopify
Talkdesk
Twilio Flex
UJET
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Struct

Company Location

United States

Company Website

struct.app/

Company Facts

Organization Name

Replicant

Date Founded

2017

Company Location

United States

Company Website

www.replicant.ai/

Categories and Features

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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