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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is Algonomy Social Proof Messaging?

Social Proof transforms live information regarding your customers and merchandise into compelling messages that boost conversion rates and enhance overall sales performance. This innovative approach effectively engages potential buyers by showcasing the popularity and desirability of products in real time.

Media

Media

Integrations Supported

Algonomy
Algonomy Campaign
Algonomy Discover
Algonomy Engage
Algonomy Find
Algonomy Real-time Customer Data Platform
Algonomy Recommend
DeepRecs
eBay

Integrations Supported

Algonomy
Algonomy Campaign
Algonomy Discover
Algonomy Engage
Algonomy Find
Algonomy Real-time Customer Data Platform
Algonomy Recommend
DeepRecs
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

Algonomy

Date Founded

2020

Company Location

Unites States

Company Website

algonomy.com/omnichannel-personalization/social-proof-messaging/

Categories and Features

Categories and Features

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