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Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 4 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Submit Ninja?

Submit.ninja serves as a fast and efficient platform for collecting NPS and CSAT feedback, specifically aimed at teams that desire structured insights without the intricacies of a full-fledged survey system. There’s no requirement for registration, so you can swiftly create a tailored feedback form by choosing from a variety of templates, personalizing colors, and defining essential metadata such as user ID, campaign, or plan. Once your form is ready, you can seamlessly integrate it into your website or application, or distribute it via a full-page link. The collected responses are presented in a user-friendly dashboard that facilitates trend monitoring over time, and you can configure email alerts to keep you informed about new feedback or efficiently send them to your CRM or helpdesk. For those needing further analysis, all data can be conveniently exported as a CSV file. With support for multiple languages, Submit.ninja ensures a cohesive brand experience, positioning itself as a lightweight and accessible tool that enables quick feedback acquisition. This streamlined approach is particularly advantageous for teams aiming to improve customer interactions without the hassle of convoluted tools, allowing for prompt adjustments based on user input. By utilizing Submit.ninja, organizations can effectively enhance their customer satisfaction efforts and respond proactively to feedback.

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

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Integrations Supported

Integrations Supported

Autotask PSA
CodeTwo Email Signatures 365
Datto RMM
Dropbox
Exclaimer
Gorgias
HappySat
HubSpot Marketing Hub
HubSpot Service Hub
Keap
LiveAgent
Microsoft Teams
ServiceNow
Signature 365
Strategy Overview
Syncro
Trengo
WHMCS
Wufoo
Zoho Desk

API Availability

API Availability

Has API

Pricing Information

$39/month
Free Version

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Submit Ninja

Date Founded

2025

Company Location

Austria

Company Website

submit.ninja/

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Categories and Features

NPS

Not specified

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

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