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What is Sugar Sell?

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

What is Akoonu?

Equip each member of your sales team with the necessary insights to promote accountability and maintain the accuracy of pipeline data. Instantly enhance efficiency for everyone involved with intuitive pipeline visuals, integrated views, and real-time updates on opportunities. Built on the Salesforce Lightning Platform, this solution ensures complete data protection while facilitating quick implementation and seamless integration with current business processes. Easily monitor the progress of transactions in your pipeline, including new leads, successful deals, losses, and modifications. Summary metrics clearly illustrate variations in total value, showcasing all pertinent data that impacts overall results. You can effortlessly explore individual deals to evaluate their progress without sifting through numerous windows, tabs, or clicks. Utilize visual cues alongside numerical data to gauge pipeline risk according to different deal attributes like quantity, value, status, and timeline. Furthermore, assess crucial information related to each deal to gain a deeper understanding of their context and pinpoint any potential challenges that may emerge. This holistic strategy not only boosts visibility but also empowers your sales team, ultimately enhancing the quality of decision-making in your sales processes. By implementing these practices, your team can better anticipate and respond to market changes, further driving success.

Media

Media

Integrations Supported

AllayPay
Cirrus Contact Center
Evolve IP
Five9
Formstack Documents
InterWeave SmartSolutions
Marketo
My Call Cloud
QuickBooks Online
RegFox
Routee
SALESmanago
Shift
SugarCRM
TrustSphere
UniVoIP
Xero
Ytel
Zapier

Integrations Supported

AllayPay
Cirrus Contact Center
Evolve IP
Five9
Formstack Documents
InterWeave SmartSolutions
Marketo
My Call Cloud
QuickBooks Online
RegFox
Routee
SALESmanago
Shift
SugarCRM
TrustSphere
UniVoIP
Xero
Ytel
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$40 per user per month
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Company Facts

Organization Name

Akoonu

Company Location

United States

Company Website

www.akoonu.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

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