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What is Sun FACETS?
Suntech’s suite of Next Generation Technology Solutions is pivotal in driving effective Digital Transformation, greatly enhancing customer experiences at every stage of the value chain within the ever-evolving jewellery sector. The Suntech Digital Transformation Framework acts as a reliable resource for the industry, seamlessly connecting with a variety of analytical tools to improve the planning and forecasting capabilities of jewellery businesses. This framework plays a key role in enabling companies to optimize efficiency and standardize processes, resulting in insightful business intelligence and an elevated customer journey. At the heart of this transformation lies the end consumer, who interacts with brands through multiple digital and traditional channels while anticipating a cohesive experience. In this diverse landscape, jewellers encounter the challenge of managing promotions on one platform, processing sales and billing on another, providing after-sales support through yet another system, and handling customer inquiries across different channels. As a result, the intricate nature of these operations can become a burden for jewellers, underscoring the urgent need for integrated solutions that simplify and unify these essential processes while ultimately enhancing customer satisfaction. Moreover, by adopting such solutions, jewellery businesses can respond more effectively to market demands and foster lasting relationships with their clientele.
What is JewelMaker?
JewelMaker is a comprehensive, secure, and easy-to-use business management solution crafted specifically for the Indian jewellery industry, catering to retailers, wholesalers, and manufacturers alike. The platform centralizes key business functions such as billing, inventory tracking, customer management, and karigar tracking into a unified system that works smoothly both online and offline. JewelMaker’s rich feature set includes quick GST billing, tablet-based product catalogs, and the ability to customize reports and control user access, empowering jewellers to manage their businesses efficiently and accurately. With JewelMaker, over 110 Indian jewellery businesses have experienced substantial operational improvements, including saving up to two hours of paperwork daily and growing their customer base without added complexity. Data security is a top priority, with bank-level encryption, secure data storage within India, regular backups, and strict password protections. The platform supports multi-location setups and machine integrations to help jewellery businesses scale effectively across multiple outlets. Alongside the software, JewelMaker provides free setup, training, and 24/7 multilingual chat support to ensure users maximize the platform’s benefits. The system’s offline mode allows uninterrupted work even without internet access, syncing data as soon as connectivity resumes. With an intuitive interface and smart reporting features, JewelMaker helps jewellers make informed decisions and enhance customer satisfaction. This all-in-one solution is designed to make running a jewellery business simpler, safer, and more profitable.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Suntech Business Solutions
Date Founded
2007
Company Location
United Arab Emirates
Company Website
www.suntech-global.com
Company Facts
Organization Name
JewelMaker
Date Founded
2021
Company Location
India
Company Website
jewelmaker.ai
Categories and Features
Jewelry Store Management
Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management
Categories and Features
Jewelry Store Management
Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management