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What is Sun FACETS?

Suntech’s suite of Next Generation Technology Solutions is pivotal in driving effective Digital Transformation, greatly enhancing customer experiences at every stage of the value chain within the ever-evolving jewellery sector. The Suntech Digital Transformation Framework acts as a reliable resource for the industry, seamlessly connecting with a variety of analytical tools to improve the planning and forecasting capabilities of jewellery businesses. This framework plays a key role in enabling companies to optimize efficiency and standardize processes, resulting in insightful business intelligence and an elevated customer journey. At the heart of this transformation lies the end consumer, who interacts with brands through multiple digital and traditional channels while anticipating a cohesive experience. In this diverse landscape, jewellers encounter the challenge of managing promotions on one platform, processing sales and billing on another, providing after-sales support through yet another system, and handling customer inquiries across different channels. As a result, the intricate nature of these operations can become a burden for jewellers, underscoring the urgent need for integrated solutions that simplify and unify these essential processes while ultimately enhancing customer satisfaction. Moreover, by adopting such solutions, jewellery businesses can respond more effectively to market demands and foster lasting relationships with their clientele.

What is OptigoApps?

OptigoApps is an industry-leading cloud ERP solution engineered specifically for the diamond and jewellery sector, combining deep industry knowledge with modern cloud technology to transform how businesses operate. The platform covers the full business spectrum including sales, purchasing, metal settlement, inventory, accounting, payroll, and task management, with features tailored to jewellery manufacturing and trading workflows. Advanced manufacturing tools help manage job bags, track refinery melting operations, monitor weight loss, and coordinate production planning with barcode and RFID support. OptigoApps supports both B2B and B2C e-commerce channels, enabling jewellery firms to overcome geographical barriers and sell online around the clock. Its integrated CRM system offers email and SMS marketing, customer portals, order tracking, and a design library, ensuring constant engagement with customers and leads. The solution is built for seamless collaboration, allowing teams to work together from anywhere on any device with real-time data syncing. Users value the software’s elegant user experience, easy onboarding, and continuous feature enhancements driven by customer input. OptigoApps also provides robust security and admin controls to protect sensitive business information. Trusted by numerous jewellery manufacturers, wholesalers, and retailers, it helps businesses streamline processes, improve decision-making, and scale rapidly. With its focus on usability, mobility, and specialized functionality, OptigoApps empowers jewellery companies to stay competitive and innovate in a cloud-first world.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Suntech Business Solutions

Date Founded

2007

Company Location

United Arab Emirates

Company Website

www.suntech-global.com

Company Facts

Organization Name

Orail Services

Date Founded

2000

Company Location

India

Company Website

www.optigoapps.com

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

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