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What is Sunshine Conversations?

Sunshine Conversations acts as a comprehensive messaging solution tailored for business interactions, allowing users to unify messages from different channels into a singular conversation and create engaging messaging experiences across various platforms. The realm of communication has seen a remarkable evolution, as messaging services like Facebook Messenger, WhatsApp, and WeChat collectively boast over 5 billion accounts worldwide, enabling deeper connections among individuals despite physical distances. Companies are increasingly aware of the importance of reaching their customers through their preferred communication avenues. Nevertheless, the growing diversity of these platforms and the swift advancement of technology have made it increasingly difficult to manage interactions across such varied channels. Furthermore, as bots, artificial intelligence, and interactive components become more prevalent in messaging, these platforms are rapidly transforming from mere communication tools into vital business ecosystems. This transformation underscores the urgent necessity for businesses to refine and adapt their communication strategies to remain competitive in an ever-evolving digital environment, ensuring they meet the changing expectations of their audiences. Consequently, staying ahead in this dynamic landscape requires a proactive approach to integrating new technologies and methods into everyday business practices.

What is Sceyt?

Quick and reliable chat features are swiftly deployed, enhancing user engagement and connectivity. Sceyt’s cutting-edge binary messaging protocol serves as a speedy conduit for your communication needs. By leveraging Protobuf and Websockets technology, it ensures impressively low latency. This leads to smooth conversations and nearly immediate responses. Whether your aim is to provide investment advice, connect users with healthcare professionals, or streamline customer service in the ecommerce sector, Sceyt is versatile enough to accommodate all your chat application needs. Additionally, it offers a centralized control hub for managing your chat functionalities. The intuitive dashboard allows for efficient delegation of permissions to team members. Detailed analytics provide insights into user engagement, while a variety of moderation tools help maintain a secure environment for all users. Additionally, Sceyt's robust features not only improve communication but also cultivate a more engaged and connected user experience, making it a valuable asset for any application.

Media

Media

Integrations Supported

Forethought
Help Scout
Ideta
Indigo.ai
LINE
Lorikeet
Mindsay
Môveo AI
Slack
Stripe
Twilio
Ultimate
WeChat
WhatsApp
Zendesk Explore
Zendesk Gather
Zendesk Guide
Zendesk Talk
erxes

Integrations Supported

Forethought
Help Scout
Ideta
Indigo.ai
LINE
Lorikeet
Mindsay
Môveo AI
Slack
Stripe
Twilio
Ultimate
WeChat
WhatsApp
Zendesk Explore
Zendesk Gather
Zendesk Guide
Zendesk Talk
erxes

API Availability

Has API

API Availability

Has API

Pricing Information

$145 per month
Free Trial Offered?
Free Version

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zendesk

Date Founded

2007

Company Location

United States

Company Website

www.zendesk.com/platform/conversations/

Company Facts

Organization Name

Sceyt

Company Website

sceyt.com

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Mobile App Development

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

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