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What is SuperOffice CRM?

Businesses select SuperOffice to foster enduring customer connections and enhance their revenue in a sustainable manner. Aiming to transcend the role of a typical cloud CRM provider, we position ourselves as a reliable ally for B2B enterprises across Europe seeking to optimize their workflows, prioritize customer needs, and reach greater heights. With over three decades of expertise in CRM and a strong focus on data protection, we possess the necessary knowledge and insights to support you at every stage of your CRM journey, ensuring your success every step of the way.

What is KnowledgeSync?

Boost your agility and prioritize customer demands while simultaneously increasing productivity and maximizing revenue channels. Incorporate business intelligence, real-time notifications, and efficient workflows to keep abreast of the most vital elements of your operations. With a worldwide clientele surpassing 10,000 and more than a million active users, KnowledgeSync functions as a business activity monitoring resource that greatly improves employee efficiency, propels corporate earnings, and reduces organizational costs, enabling companies to sidestep the disappointment of missed chances. By utilizing this innovative solution, businesses can actively adapt to emerging trends and challenges, ensuring they maintain a competitive edge in the ever-evolving market landscape. This proactive approach not only safeguards against potential setbacks but also fosters a culture of continuous improvement and responsiveness.

Media

Media

Integrations Supported

CanopyDeploy
Check Point IPS
Check Point Infinity
Dealfront
Facebook Messenger
Gmail
Goava
Google Workspace
Integration.app
LinkedIn
M1
Microsoft 365
SimpleSign
Startdeliver
Tripletex
Vainu
VendorTrl
Xinix
ayfie Locator
nps.today

Integrations Supported

CanopyDeploy
Check Point IPS
Check Point Infinity
Dealfront
Facebook Messenger
Gmail
Goava
Google Workspace
Integration.app
LinkedIn
M1
Microsoft 365
SimpleSign
Startdeliver
Tripletex
Vainu
VendorTrl
Xinix
ayfie Locator
nps.today

API Availability

Has API

API Availability

Has API

Pricing Information

$56 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SuperOffice

Date Founded

1989

Company Location

Norway

Company Website

www.superoffice.com

Company Facts

Organization Name

ECI Software Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/products/knowledgesync/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Business Activity Monitoring

Alerts / Notifications
Business Process Management
Cross Application Analysis
Email Monitoring
Events Monitoring
KPI Monitoring
Pre-Configured Events
Reporting / Analytics
Workflow Management

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