Company Website
Company Website

Ratings and Reviews 222 Ratings

Total
ease
features
design
support

Ratings and Reviews 112 Ratings

Total
ease
features
design
support

What is SuperOps?

SuperOps is an innovative all-in-one PSA-RMM platform tailored for driven MSPs aiming for effective growth. Enhanced by AI capabilities and intelligent automation, SuperOps provides an extensive array of features, ranging from IT documentation to project management, guaranteeing that MSPs can find all necessary tools under one roof. Eliminate the hassle of using various disjointed applications—SuperOps enables MSPs to transition away from obsolete, scattered systems with a cloud-native solution designed for ease of use and efficiency. Discover a cohesive, contemporary platform that simplifies operations and transforms the management of IT services into a hassle-free experience, paving the way for enhanced productivity.

What is EZO AssetSonar?

AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. Key Features & Benefits: - Hardware Asset Management: Track laptops, servers, and mobile devices; automate check-in/check-out and maintenance. - Software Asset Management: Discover and catalog software across environments; identify unused or redundant licenses. - Real-Time IT Discovery: Pull asset data from Azure AD, MDM tools, and discovery agents into a unified dashboard. - License Compliance: Monitor license usage and renewals; stay audit-ready with standardized, accurate data. - Cost Optimization: Eliminate underutilized licenses, reduce software sprawl, and improve procurement decisions. - Security & Risk Management: Detect shadow IT, ensure secure device handling, and meet compliance requirements like SOC 2 and HIPAA. - Seamless Integrations: Works with leading ITSM and endpoint management tools for efficient workflow automation. - IT Service Management: Manage tickets faster and better with AssetSonar's native ITSM functionalities.

Media

Media

Integrations Supported

Calendly
GitHub
Google Workspace
Hudu
Jamf Pro
Konnectify
Microsoft 365
Microsoft Intune
Microsoft OneDrive
Microsoft Teams
Mosyle
Notion
Okta
OneLogin
ScalePad Lifecycle Manager
Slack
Workspace ONE
Xero
Zendesk
Zoom

Integrations Supported

Calendly
GitHub
Google Workspace
Hudu
Jamf Pro
Konnectify
Microsoft 365
Microsoft Intune
Microsoft OneDrive
Microsoft Teams
Mosyle
Notion
Okta
OneLogin
ScalePad Lifecycle Manager
Slack
Workspace ONE
Xero
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$79/tech/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

EZO

Date Founded

2011

Company Location

United States

Company Website

ezo.io/assetsonar/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Categories and Features

Asset Tracking

AssetSonar empowers IT departments with comprehensive asset management capabilities by unifying all devices, licenses, and peripherals within a single platform. Utilizing agent-based discovery, mobile device management, network integrations, and barcode/RFID scanning, it enables automatic tracking and monitoring of assets across various locations, teams, or individual users. With features that provide real-time updates regarding ownership, condition, and usage, no detail is overlooked. Additionally, automated notifications for check-ins, renewals, and end-of-life events help maintain a proactive approach. Coupled with depreciation tracking and detailed audit trails, AssetSonar transforms asset management into a strategic asset—allowing IT leaders to minimize losses, enhance accountability, and make informed, data-driven decisions on a larger scale.

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management

AssetSonar offers a comprehensive solution for IT Asset Management by consolidating hardware, software, and SaaS into a single platform. IT departments can utilize agent-based tools, mobile device management (MDM) along with network integrations and barcode scanning to ensure that every asset is accounted for. It automatically monitors license entitlements and SaaS consumption, enabling the recovery of unused resources and better financial oversight. Features such as depreciation schedules, warranty management, and lifecycle tracking ensure assets remain efficient from acquisition to disposal. With functionalities like patch management, role-defined access controls, and thorough audit logs, AssetSonar enhances both compliance and security measures. Tailored for expanding IT teams, it effortlessly accommodates thousands of endpoints while streamlining everyday ITAM tasks.

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Automation

AssetSonar streamlines IT operations through advanced automation, enhancing team efficiency and compliance. It automates various tasks, such as onboarding and offboarding processes, license management, and renewal notifications, reducing the need for manual intervention. With strict policy enforcement, the assignment of assets and software is always accurate, while automated patch management addresses vulnerabilities seamlessly. Additionally, integrations with Mobile Device Management (MDM) systems, Single Sign-On (SSO), and service desks broaden the reach of automation within your IT infrastructure, ensuring consistent data across all platforms. By removing repetitive tasks, AssetSonar allows IT professionals to concentrate on strategic projects while ensuring precision, oversight, and readiness for audits on a large scale.

IT Management

AssetSonar streamlines IT management by consolidating hardware, software, and SaaS oversight into a single platform. IT departments benefit from comprehensive visibility across a multitude of endpoints through features like agent-based discovery, MDM integrations, and network scans. The platform automates license tracking and monitors SaaS usage to reduce unnecessary expenses, while also providing depreciation schedules and lifecycle tracking for predictable hardware costs. Enhanced endpoint security is achieved through integrated patch management and vulnerability detection, and detailed audit trails facilitate audit-readiness with minimal effort. With role-based access, API support, and a mobile application, AssetSonar empowers IT leaders to effectively oversee technology assets, reduce expenditures, and scale operations smoothly—all within an easy-to-use interface.

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

AssetSonar enhances your IT Service Management by ensuring that every support ticket is linked to relevant assets. With seamless integrations into popular service desks such as Zendesk and Jira, IT teams can quickly access information related to hardware specifications, software licenses, and user assignments without disrupting their workflow. The system sends automated notifications for renewals, warranty deadlines, and policy breaches, enabling teams to address issues proactively rather than reactively. Covering everything from onboarding and offboarding to license management and patch updates, AssetSonar optimizes ITSM tasks through built-in automation. This leads to quicker ticket resolutions, less manual work, and an IT support team equipped with comprehensive context to provide superior service to their users.

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management

AssetSonar simplifies software license management by bringing together all entitlements—whether they're on-premises, cloud-based, or SaaS—into one comprehensive platform. IT departments can effortlessly associate licenses with specific devices and users, oversee installations, and monitor SaaS activity in real-time. The system identifies unused or underused licenses for potential recovery, aiding in reducing unnecessary expenses and enhancing budget efficiency. Automated notifications for renewals and policy breaches ensure you're always prepared for audits, while in-depth reports connect license consumption directly to costs and vendor compliance standards. By integrating with mobile device management systems, single sign-on solutions, and browser extensions, AssetSonar enhances the tracking of software and licenses on a large scale, providing complete visibility and control over your IT landscape.

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Patch Management

AssetSonar's Patch Management solution enhances the security of your IT infrastructure by identifying vulnerabilities in real-time across various operating systems, including Windows, macOS, and Linux. Utilizing an agent-based monitoring system, it pinpoints potential risks and associates them with the specific hardware and software at risk. The system offers prioritized patching recommendations, enabling IT teams to concentrate on critical issues first. Users can efficiently deploy or schedule patches on a large scale, monitor success and failure rates, and maintain compliance with standards such as NIST through integrated dashboards. By incorporating patch management into its comprehensive IT Asset Management (ITAM) processes, AssetSonar minimizes oversight, lessens manual workload, and assures IT leaders that every endpoint is safeguarded and prepared for audits.

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Shadow IT Discovery

AssetSonar enables IT departments to identify and manage Shadow IT, preventing potential security threats and budget overruns. Through its browser-based discovery and tracking of SaaS usage, the platform identifies applications that employees may use without IT approval. Each application is linked to specific users and devices, providing insights into expenses, risks, and redundancies. The system sends automatic notifications for unapproved tools, while implementing policy enforcement and deprovisioning processes allows IT to swiftly regain oversight. Coupled with features for license management and audit records, AssetSonar transforms the identification of Shadow IT into a proactive strategy—assisting organizations in minimizing hidden expenditures, lowering risk levels, and enhancing license adherence, all while fostering innovation.

Software Asset Management (SAM)

AssetSonar streamlines Software Asset Management by consolidating all licenses, entitlements, and SaaS subscriptions within one cohesive platform. IT departments can effortlessly link licenses to specific devices and users, oversee software installations, and monitor real-time usage of SaaS applications across browsers—helping to identify areas of waste or redundancy. Automated renewal alerts and policy enforcement help mitigate compliance risks, while comprehensive usage and expenditure analytics enable finance and IT executives to optimize their budgets effectively. With seamless integrations to Mobile Device Management systems, Single Sign-On solutions, and browser plugins, AssetSonar removes the burden of manual tracking and ensures you remain prepared for audits, all while enhancing the return on every software investment.

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