Ratings and Reviews 295 Ratings
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What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
What is CapaOne?
CapaOne is an all-encompassing cloud-based platform tailored for endpoint management, consolidating various functionalities that are usually spread across several tools into a single unified solution. It boasts a singular console and agent to enhance operational efficiency significantly. The Application Manager simplifies the updating and deployment of third-party applications through automation. Security is prioritized by the Privilege Manager, which removes persistent local admin rights and offers just-in-time elevation via Entra ID groups. Provision Manager efficiently handles bare-metal OS deployment and oversees driver orchestration. The Security Monitor plays a crucial role in identifying CVEs and linking them to impacted endpoints, assessing their urgency based on exploitability. Meanwhile, the Experience Monitor evaluates device reliability, and Mobile Manager supports enrollment, configuration, and application distribution across iOS, iPadOS, and Android environments. This platform is specifically crafted for organizations with a workforce of 200 to 1,000 employees and IT teams consisting of 5 to 20 members. Remarkably, it enables deployment in a matter of days instead of months, negating the necessity for implementation consultants. CapaOne emerges as a comprehensive endpoint management solution, capable of seamless integration with Microsoft Intune or functioning autonomously. Developed in Denmark and hosted within the EU, it guarantees that no data is transferred to US jurisdiction. Additionally, its intuitive design underscores a dedication to improving operational effectiveness for IT departments, making it an ideal choice for organizations seeking efficiency and security. Moreover, this innovative solution not only enhances productivity but also supports compliance with local data protection laws.
Media
No images available
Integrations Supported
Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero
Integrations Supported
API Availability
API Availability
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Pricing Information
€1/device/month/module
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Company Facts
Organization Name
CapaSystems
Date Founded
1996
Company Location
Denmark
Company Website
www.capaone.com
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified
Categories and Features
Endpoint Management
Not specified
Unified Endpoint Management (UEM)
Not specified