SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Company Website for SuperOps

Ratings and Reviews 297 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 3 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Hexnode UEM?

Hexnode UEM serves as a comprehensive Unified Endpoint Management solution that enables oversight of devices across various platforms through a centralized interface. It adopts a user-focused strategy, ensuring a smooth management experience throughout the entire lifecycle of devices, from initial enrollment to eventual retirement. This platform is relied upon by businesses of all sizes, from small to medium enterprises to Fortune 500 companies globally, as it provides an extensive array of tools tailored for the demands of today's mobile and modern workforce. Among its offerings are management capabilities for a diverse range of devices, including iOS, iPadOS, Android, Windows, macOS, tvOS, Apple TV, Android TV, and fireOS, accompanied by a user-friendly dashboard that enhances visibility and control over mobile assets within the organization, as well as web filtering for enhanced security measures, location tracking, and an array of other valuable features designed to optimize device management. With the increasing reliance on mobile technology, Hexnode UEM continues to evolve, meeting the needs of dynamic teams and enhancing productivity across various sectors.

Media

Media

Integrations Supported

Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
Splashtop Remote Access
TeamViewer
Xero

Integrations Supported

Active Directory
Akitra Andromeda
Check Point Mobile Security
Drata
FileBrowser Professional
Freshservice
JupiterOne
Microsoft Entra ID
Okta
SOCLY.io
Vanta
Zendesk

API Availability

API Availability

Has API

Pricing Information

$79/tech/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

Mitsogo Inc

Date Founded

2013

Company Location

United States

Company Website

www.hexnode.com

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Service Desk

IT Asset Management

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Categories and Features

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Application Security
Device Management
Encryption
Web Threat Management
Whitelisting / Blacklisting

IT Management

Compliance Management
License Management
Patch Management
Remote Access

Kiosk

Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Mobility

App Management
Compliance Management
Content Management
Data Management
File Management
Remote Access
Remote Systems Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Compliance Management
Patch Prioritization
Remote Access/Control

RMM

For MSPs
IT Asset Management
Network Monitoring
Patch Management

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars
Splashtop Autonomous Endpoint Management Reviews & Ratings

Splashtop Autonomous Endpoint Management

Splashtop
4.7 out of 5 stars
ManageEngine Endpoint Central Reviews & Ratings

ManageEngine Endpoint Central

ManageEngine
4.6 out of 5 stars
ConnectWise PSA Reviews & Ratings

ConnectWise PSA

ConnectWise
4.6 out of 5 stars
Iru Reviews & Ratings

Iru

Iru (formerly Kandji)
4.8 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
IBM MaaS360 Reviews & Ratings

IBM MaaS360

IBM
2.5 out of 5 stars
Freshservice Reviews & Ratings

Freshservice

Freshworks
4.6 out of 5 stars