Ratings and Reviews 295 Ratings
Ratings and Reviews 1 Rating
What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
What is Lansweeper?
Lansweeper enables you to uncover your IT assets and establish a comprehensive IT Asset System of Record. By utilizing the Lansweeper Deepscan IP scanner engine, you can efficiently audit every asset within your organization’s network. This allows you to create a detailed inventory encompassing all hardware, software, and users. You can perform scans on devices running Windows, Linux, or Mac operating systems. Additionally, you can monitor all your licenses, serial numbers, and warranties from prominent brands like Dell, IBM, and HP. The tool also identifies unauthorized local administrators and consolidates user data from Office 365 and Active Directory. It provides information such as the netbios domain, checks for Windows updates, and much more. With Lansweeper, you can uncover hidden assets in your IT environment and gain comprehensive control over your network. Initiate your journey in IT asset management by signing up for a free trial today, and experience the benefits firsthand.
Integrations Supported
Guardz
ISL Light Remote Desktop
Konnectify
Integrations Supported
CyCognito
IFS Ultimo
Licenseware
OctoXLabs
OverSOC
Panaseer
Plixer One
API Availability
API Availability
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Pricing Information
$495.00/year
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
Windows
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Company Facts
Organization Name
Lansweeper
Date Founded
2008
Company Location
Belgium
Company Website
www.lansweeper.com
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified
Categories and Features
Cybersecurity
Incident Management
Vulnerability Scanning
Whitelisting / Blacklisting
IP Scanners
Not specified
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Remote Access
Scheduling
Software Inventory
License Management
History Tracking
Node Management
Trial License
Network Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring
Server Management
CPU Monitoring
Credential Management
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Shadow IT Discovery
Not specified