SuperOps
4.5 out of 5 starsN‑able Passportal
4.9 out of 5 starsRatings and Reviews 297 Ratings
Ratings and Reviews 9 Ratings
What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
What is N‑able Passportal?
N-able™'s Passportal™ delivers straightforward and secure solutions for password and documentation management specifically designed for Managed Service Providers (MSPs) and IT Service Providers (ITSPs). This cloud-based platform grants channel partners automated protection for passwords, making it convenient to store, manage, and access passwords and client data from any device with internet connectivity. In addition, N-able™'s Passportal™ features additional value-added services like Documentation Manager™, Site™, and Blink™, which are essential for ensuring compliance with industry regulations. These services also serve to safeguard businesses from data breaches, cyber threats, and vulnerabilities within their networks. By utilizing these comprehensive tools, organizations can enhance their security posture while streamlining their operations simultaneously.
Integrations Supported
Autotask PSA
ConnectWise Automate
ConnectWise RMM
ConnectWise ScreenConnect
Datto SIRIS
Devolutions Remote Desktop Manager
Kaseya BMS
Kaseya VSA
API Availability
API Availability
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Pricing Information
$18.00/month
Pro User Package Pricing. Add-on: PMaaS; Self-Service Password Reset tools
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Company Facts
Organization Name
N-able
Date Founded
2014
Company Location
United States
Company Website
www.n-able.com/products/passportal
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified
Categories and Features
Computer Security
Audit Trail
Compliance Management
File Access Control
Security Event Log
Vulnerability Protection
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Document Indexing
Document Retention
File Recovery
Full Text Search
Version Control
Identity Management
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
User Activity Monitoring
User Provisioning
IT Documentation
Not specified
IT Service
IT Asset Management
Knowledge Management
Self Service Portal
MSP
Dashboard
Password Management
Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
User Management
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Password Management
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)