SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Company Website for SuperOps
Scalefusion Reviews & Ratings

Scalefusion

5.0 out of 5 stars

Ratings and Reviews 297 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Scalefusion?

Scalefusion delivers an integrated, powerful suite of solutions that bring together endpoint management, security, and access control into one unified platform. With a focus on IT and security convergence, Scalefusion provides tools to streamline device management, improve security posture, and enable efficient workflows for organizations of all sizes. Its Zero Trust Access model ensures that only trusted devices can access corporate resources, while Scalefusion Veltar helps maintain endpoint compliance and protect sensitive data. Trusted by over 10,000 businesses globally, Scalefusion provides enterprise-grade security, flexibility, and operational efficiency across Windows, macOS, Android, iOS, Linux, and ChromeOS environments.

Media

Media

Integrations Supported

Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero

Integrations Supported

Freshdesk
Freshservice
Google Workspace
IceWarp
Jira Service Management
Microsoft Entra
Okta
Ping Identity
Zimbra

API Availability

API Availability

Has API

Pricing Information

$79/tech/month
Free Version
Free Trial Offered?

Pricing Information

$24.00 per device per year
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

ProMobi Technologies

Date Founded

2014

Company Location

India

Company Website

scalefusion.com

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Service Desk

IT Asset Management

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Categories and Features

Endpoint Management

Not specified

Mobile Device Management (MDM)

Data Management
Deployment Management
Inventory Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars

Popular Alternatives

SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Splashtop Autonomous Endpoint Management Reviews & Ratings

Splashtop Autonomous Endpoint Management

Splashtop
4.7 out of 5 stars
SiteKiosk Reviews & Ratings

SiteKiosk

SiteKiosk by PROVISIO, LLC
4.8 out of 5 stars
ConnectWise PSA Reviews & Ratings

ConnectWise PSA

ConnectWise
4.6 out of 5 stars
Esper Reviews & Ratings

Esper

5.0 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
Freshservice Reviews & Ratings

Freshservice

Freshworks
4.6 out of 5 stars