SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Company Website for SuperOps

Ratings and Reviews 297 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

What is SuperOps?

Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.

What is Statlook?

Statlook is a comprehensive and no-cost IT Asset Management solution designed for professional use, featuring an array of functionalities. It consolidates all hardware information into a single platform, ensuring easy access to infrastructure details. The software component provides auditing capabilities along with validation to ensure adherence to licensing agreements. Users have the ability to track activity statistics, manage program usage, and utilize website blocking features to enhance security. Additionally, it includes a robust helpdesk system that supports remote desktop access and complies with GDPR regulations, making it a versatile tool for managing IT assets effectively. For installation, you can access the Statlook Installer at the provided link, and further guidance is available in the User Manual.

Media

Media

Integrations Supported

Guardz
Hudu
ISL Light Remote Desktop
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Remote Access
TeamViewer
Xero

Integrations Supported

PostgreSQL
SQL Server

API Availability

API Availability

Pricing Information

$79/tech/month
Free Version
Free Trial Offered?

Pricing Information

$0
Contact us so we can prepare for you a unique quotation.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SuperOps

Date Founded

2020

Company Location

United States

Company Website

www.superops.com

Company Facts

Organization Name

Media-press.tv S.A.

Date Founded

2000

Company Location

Poland

Company Website

statlook.com

Categories and Features

AI PSA

Not specified

Endpoint Management

Not specified

IT Alerting

Not specified

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management

IT Automation

Not specified

IT Documentation

Not specified

IT Management

Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Not specified

IT Service

IT Asset Management

ITSM

Not specified

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control

Policy Management

Not specified

Professional Services Automation

Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking

Remote Desktop

Not specified

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Service Desk

IT Asset Management

Shadow IT Discovery

Not specified

SLA Management

Not specified

System Monitoring

Remote Monitoring

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Issue Tracking

Assignment Management
Dashboard
Issue Auditing
Knowledge Base
Scheduling
Task Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
License Management
Remote Access
Software Inventory
User Activity Monitoring

Network Monitoring

Internet Usage Monitoring
Web Traffic Reporting

Portal

Content Management
Document Management
Search

Remote Desktop

File Transfer
Group View
Multi Monitor Support

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars

Popular Alternatives

LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

GoTo
4.8 out of 5 stars
Splashtop Autonomous Endpoint Management Reviews & Ratings

Splashtop Autonomous Endpoint Management

Splashtop
4.7 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
ConnectWise PSA Reviews & Ratings

ConnectWise PSA

ConnectWise
4.6 out of 5 stars
SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
Freshservice Reviews & Ratings

Freshservice

Freshworks
4.6 out of 5 stars