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What is Superchat?

Engage with your clientele through multiple channels, boost your ratings, and streamline communication effortlessly with a unified platform. The outdated contact form has lost its relevance; instead, create a direct link with your customers using Superchat’s webchat functionality. This feature enables prospective clients to connect with you easily right from your website, enhancing interaction. Customer testimonials play a vital role in building trust in your enterprise, and with Superchat, you can conveniently encourage happy customers to share their feedback via text messages, all organized from one user-friendly inbox. Crafted in Berlin, our Superchat software prioritizes your data security, incorporating several layers of encryption and routine backups on our servers located in Frankfurt. Our committed team is always on hand to assist you, guiding you through the initial setup and offering continuous support as needed, ensuring a seamless experience at every turn. Additionally, we believe that maintaining your data privacy is fundamental to our service, and we take every precaution to uphold it.

What is Partoo?

By collaborating, we can significantly elevate your online visibility and reputation, ultimately attracting more customers to your establishments! We will simplify the process of sharing information about your business across vital directories, GPS systems, search engines, social media platforms, and review sites. Gather all the feedback from platforms such as Google, Facebook, and TripAdvisor in one easy-to-access location. Consistently produce reports, analyze the data, and interact with customer feedback through a unified platform. Encourage satisfied customers to leave glowing reviews on your Google Business Profile. Enhance your website by adding a store locator feature and dedicated pages for each of your locations. Ensure that your points of sale are easily discoverable in search results relevant to your industry. Centralize the messages you receive on your Google Business Profile, allowing for seamless responses from both local and central teams. Together, we can greatly improve your online presence, leading to an enhanced e-reputation and increased foot traffic to your locations! Furthermore, building a robust online presence will facilitate not just the acquisition of new customers, but also the establishment of enduring relationships with them over time.

Media

Media

Integrations Supported

Facebook
Instagram
Axis LMS
Facebook Messenger
Google Business Messages
Telegram
WhatsApp

Integrations Supported

Facebook
Instagram
Bing
Factual Data
Google Assistant
Google Business Profile
Google Cloud Platform
Google Maps
HERE
ProspectIn
Tripadvisor
Uber
Waze

API Availability

Has API

API Availability

Has API

Pricing Information

€79 per month
Billed annually

Pricing Information

Free
Free Version

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Superchat

Date Founded

2020

Company Location

Germany

Company Website

www.superchat.de/

Company Facts

Organization Name

Partoo

Company Location

France

Company Website

www.partoo.co/en/enterprise

Categories and Features

Live Chat

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Customer Experience

Analytics
Dashboard
Sentiment Analysis

Live Chat

Canned Responses
Customizable Branding
Third Party Integration

Local SEO

Not specified

Mobile Marketing

Engagement Monitoring
Push Notifications

Online Ordering

Push Notifications
Reporting / Analytics

Payment Processing

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

SEO

Dashboard
Link Management

Store Locator

Analytics

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