Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,989 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,150 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,054 Ratings
    Company Website
  • Titan Reviews & Ratings
    363 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    863 Ratings
    Company Website
  • Windsurf Editor Reviews & Ratings
    147 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    64 Ratings
    Company Website
  • Air Reviews & Ratings
    738 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,126 Ratings
    Company Website

What is SupporTrends?

Our advanced AI solutions enable the analysis and classification of customer feedback from a variety of sources, including support tickets, online reviews, call recordings, and surveys, providing you with a more comprehensive understanding of your natural language data. Customers share valuable qualitative insights through different channels, such as surveys, emails, chat interactions, and phone conversations. They often raise questions regarding potential purchases or voice their intent to return items. By employing Machine Learning techniques, we can decode the subtleties related to Customer Churn and Retention. This empowers you to quickly identify the traits, products, and feedback types most closely associated with Customer Retention and Churn, which can lead to more strategic business decisions. Recognizing these trends can greatly improve your capacity to enhance customer satisfaction and foster long-term loyalty. Ultimately, the insights derived from this analysis can drive more effective engagement strategies.

What is Sleekplan?

Sleekplan is an all-encompassing feedback platform that simplifies user requests and incorporates features like voting boards, roadmaps, changelogs, and satisfaction surveys directly into your site. Create a cohesive system to collect, track, and organize feedback from both your internal team and external users. Tailor user attributes and develop custom segments to facilitate well-informed product decisions effectively. It is crucial to ensure that the gathered ideas and suggestions are practical for development. Engage in meaningful discussions about potential solutions while simultaneously collecting invaluable feedback. By promoting efficient support through interactive, thread-based conversations, you can avoid the complications of lengthy email exchanges. Encourage ongoing user feedback without interrupting their experience, enabling them to share insights effortlessly from within your web application. This approach not only fosters a more collaborative environment that values user input but also significantly enhances the product development process, ultimately leading to a more responsive and user-centric product design.

Media

Media

Integrations Supported

Intercom
Jira
Aircall
Asana
ClickUp
Cloudflare
Delighted
GitHub
Google Chrome
Kustomer
Salesforce
Slack
WordPress
X (Twitter)
Zapier
Zendesk

Integrations Supported

Intercom
Jira
Aircall
Asana
ClickUp
Cloudflare
Delighted
GitHub
Google Chrome
Kustomer
Salesforce
Slack
WordPress
X (Twitter)
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SupporTrends

Company Website

supportrends.com

Company Facts

Organization Name

Sleekplan

Date Founded

2021

Company Location

Germany

Company Website

sleekplan.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

Popular Alternatives

Syncly Reviews & Ratings

Syncly

Deep BlueDot