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Ratings and Reviews 97 Ratings
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IPVanishIPVanish VPN is designed to safeguard your personal information against various privacy threats. Ensure a secure connection when using public hotspots or unsecured networks today. Whether you are looking for a Wi-Fi hotspot protector or safe access to your files, we have the perfect solution for you. IPVanish VPN, along with its storage options, makes it easy to enhance online security for everyone in your household. Our services are compatible with a variety of devices including mobile phones, desktops, gaming consoles, and routers. Utilizing VPN privacy can effectively shield your internet activities from prying eyes. Additionally, combining VPN with storage solutions offers comprehensive online security. Achieving anonymity online requires more than just a private browsing mode; our anonymous IP addresses ensure that your internet actions remain confidential, effectively blocking hackers, internet service providers, and advertisers from intruding on your connection. A VPN can not only secure your Wi-Fi network but also protect your geographical data. The most effective data protection strategy merges both security and user-friendliness. Safeguard your critical files through features such as remote wiping, automated syncing, and encrypted backups, ultimately ensuring your peace of mind in the digital landscape. With IPVanish, you can confidently navigate the internet without worrying about your privacy being compromised.
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Admin By Request Endpoint Privilege ManagementAdmin By Request EPM lets users elevate only what a task needs, without keeping local admin rights switched on permanently. For longer work there's a time-limited Admin Session, and for a one-off there's Run As Admin, which elevates a single application and nothing else. Approvals go through the portal, mobile app, or API, and software you already trust can be waved through automatically with pre-approval and AI and Machine Learning auto-approval. Because privileges are set per user or group, a developer, an office worker, and an outside contractor each get an approach that suits them. It covers Windows, macOS, and Linux, comes with auditing and inventory as standard, and needs no extra infrastructure to run.
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Private Internet Access (PIA)Surf the web discreetly by utilizing a private IP address and enabling strong encryption to protect your online behavior from your ISP and unsecured public networks. Discover boundless connectivity with our anonymous VPN service, which effortlessly allows you to circumvent geographical barriers and protocol restrictions. Whether your aim is to browse or stream media, Private Internet Access promises dependable performance. Boasting the largest global network capacity, it guarantees exceptional speeds and high-level encryption. Remarkably, it stands out as the only VPN provider that has reliably upheld a strict no-logs policy, ensuring users' peace of mind. By choosing this service, you'll take charge of your online privacy while enjoying a smooth and uninterrupted internet experience. Ultimately, this makes it easier than ever to navigate the digital landscape without compromising your security.
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SendbirdSendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively. Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
What is Support Robotics?
Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.
What is Atera?
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
Integrations Supported
Acronis Cyber Protect Cloud
Acronis Cyber Protect
AnyDesk
Bitdefender GravityZone
Cynet All-in-One Cybersecurity Platform
Emsisoft Anti-Malware
Hudu
IT Glue
OpenText Core Endpoint Protection
QuickBooks Online
API Availability
API Availability
Has API
Pricing Information
$55 - $75 /month/user
Free Trial Offered?
Pricing Information
30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Support Robotics
Date Founded
2017
Company Website
www.supportrobotics.com
Company Facts
Organization Name
Atera
Date Founded
2011
Company Location
Israel
Company Website
www.atera.com
Categories and Features
Remote Support
Diagnostic Tools
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
WiFi Analyzers
Not specified
Categories and Features
Agentic AI
Not specified
AI IT Agents
Not specified
AI Service Management (AISM)
Not specified
AI Tools
Not specified
AI-Powered ITSM Tools
Not specified
AIOps
Not specified
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Autonomous Endpoint Management (AEM)
Not specified
DNS Monitoring
Not specified
Endpoint Management
Not specified
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management
ITSM
Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Discovery
Not specified
Network Mapping
Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
SaaS Management
Onboarding
Renewal Management
Usage Tracking / Analytics
Secure Remote Access
Not specified
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Service Desk
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal
Shadow IT Discovery
Not specified
SLA Management
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management