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What is SupportAbility?

Navigating the NDIS can prove to be quite a complex endeavor. Our pricing guides and interconnected financial systems are designed to simplify the payment process associated with the services you offer under the NDIS. SupportAbility features powerful search capabilities that leverage your data to produce funding statements, progress reports on goals, and additional valuable insights. This capability allows you to seamlessly track a variety of metrics, including client absenteeism and logistics surrounding participant transport and provider travel. It also helps you identify gaps in compliance documentation and monitor client risks, ensuring that staff safety and quality care remain paramount. Furthermore, we support you in managing client objectives by crafting strategies, recording evidence, and assessing advancements over time. SupportAbility fosters collaboration among caregivers working across various services, which keeps the focus on the continuous progress of participants. By enhancing teamwork and equipping you with vital tools, we strive to improve the overall experience for providers and clients alike, making the journey through NDIS smoother and more efficient. Our commitment to innovation ensures that both caregivers and clients can engage effectively and achieve their goals.

What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

SupportAbility

Date Founded

1998

Company Location

Australia

Company Website

www.supportability.com.au

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Categories and Features

Human Services

Not specified

Categories and Features

Home Care

Not specified

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