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What is SupportHero?

If you're looking for an effective internal Knowledge Management system or a simple FAQ section for your users, Support Hero is the perfect solution. You can empower your team with a thorough playbook while delivering outstanding support to your clients. Support Hero offers a polished and intuitive Knowledge Management Solution that comes with a fully operational knowledge base portal from the outset. With an easily embeddable widget that integrates smoothly with the portal, you can avoid the hassle of managing content in various locations. The design is highly customizable, allowing you to set it up to function on your own domain. This versatile Support Hero widget can be simply embedded into your website or web application, utilizing the same content from the knowledge base portal while remaining flexible. Take advantage of our contextual content feature, which helps provide the most pertinent articles based on user navigation patterns. Implementing the widget is straightforward, requiring just a simple JavaScript snippet, making it suitable for users with varying levels of technical skill. Furthermore, Support Hero is dedicated to ensuring that your users receive consistent, personalized support, significantly enhancing their overall experience while interacting with your services. By choosing Support Hero, you're not just getting a tool; you're investing in an improved support journey for both your team and your customers.

What is Automation Hero?

Automation Hero offers a democratized and user-friendly platform that empowers individuals to develop automations ranging from basic tasks to intricate business processes through a no-code graphical user interface. Users have the flexibility to integrate AI at any stage without needing assistance from IT teams or data scientists, ensuring a seamless experience. The platform features tools such as Hero_Sonar, Hero_Go, and AI Studio, which facilitate the uploading or training of AI models, while Flow Studio provides capabilities for designing automation workflows. Additionally, Robin, the personal assistant developed by Automation Hero, supports human-in-the-loop integration and acts as a feedback mechanism to enhance AI models' performance. Moreover, Automation Hero's solution can be deployed either on-premises or in a cloud environment, making it adaptable to various organizational needs, and it comes equipped with built-in orchestration features to streamline operations even further. This versatility ensures that users can tailor their automation strategies effectively, regardless of their technical background.

Media

Media

Integrations Supported

Gist

Integrations Supported

Oracle BPM Suite
Salesforce
ServiceNow

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$6 per node
Consumption-based pricing:
https://automationhero.ai/pricing/
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SupportHero

Date Founded

2014

Company Location

France

Company Website

supporthero.io

Company Facts

Organization Name

Automation Hero

Date Founded

2017

Company Location

United States

Company Website

automationhero.ai

Categories and Features

CRM

Not specified

Knowledge Management

Decision Tree
Full Text Search
Knowledge Base Management

Categories and Features

Deep Learning

Document Classification
Image Segmentation
Model Training
Self-Learning
Visualization

Process Mining

Not specified

Robotic Process Automation (RPA)

Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Third Party Application Integration
Unattended Automation

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