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What is SupportHero?

If you're looking for an effective internal Knowledge Management system or a simple FAQ section for your users, Support Hero is the perfect solution. You can empower your team with a thorough playbook while delivering outstanding support to your clients. Support Hero offers a polished and intuitive Knowledge Management Solution that comes with a fully operational knowledge base portal from the outset. With an easily embeddable widget that integrates smoothly with the portal, you can avoid the hassle of managing content in various locations. The design is highly customizable, allowing you to set it up to function on your own domain. This versatile Support Hero widget can be simply embedded into your website or web application, utilizing the same content from the knowledge base portal while remaining flexible. Take advantage of our contextual content feature, which helps provide the most pertinent articles based on user navigation patterns. Implementing the widget is straightforward, requiring just a simple JavaScript snippet, making it suitable for users with varying levels of technical skill. Furthermore, Support Hero is dedicated to ensuring that your users receive consistent, personalized support, significantly enhancing their overall experience while interacting with your services. By choosing Support Hero, you're not just getting a tool; you're investing in an improved support journey for both your team and your customers.

What is CalendarHero?

A time-saving scheduling platform that enables customization of your meeting process will eliminate the hassle of figuring out mutual availability. CalendarHero, previously known as Zoom.ai, is straightforward to configure and links directly with both Google and Microsoft calendars for seamless booking. This tool provides various flexible scheduling options: you can distribute your scheduling link via email, initiate a group meeting through Zoom.ai, embed the tool on your website, create a dedicated meeting directory webpage, or integrate CalendarHero into communication platforms like Gmail, Microsoft Teams, or Slack. Invitees can select a convenient time from your up-to-date availability for one-on-one meetings, making the process efficient. Additionally, CalendarHero smartly identifies optimal meeting times based on the availability of all parties involved. It accommodates both individual and group scheduling needs, making it a versatile choice for any professional setting.

Media

Media

Integrations Supported

Avaya Spaces
Breezy HR
Copper
Facebook Messenger
Freshsales
Gist
HubSpot CRM
Insightly
Mailchimp
Microsoft Teams
Quickwork
RingCentral Video
Salesflare
Skype
Slack
Vectera
Zendesk
Zoom
iCloud
join.me

Integrations Supported

Avaya Spaces
Breezy HR
Copper
Facebook Messenger
Freshsales
Gist
HubSpot CRM
Insightly
Mailchimp
Microsoft Teams
Quickwork
RingCentral Video
Salesflare
Skype
Slack
Vectera
Zendesk
Zoom
iCloud
join.me

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$8 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SupportHero

Date Founded

2014

Company Location

France

Company Website

supporthero.io

Company Facts

Organization Name

CalendarHero

Date Founded

2016

Company Location

Canada

Company Website

calendarhero.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

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