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What is SupportHero?

If you're looking for an effective internal Knowledge Management system or a simple FAQ section for your users, Support Hero is the perfect solution. You can empower your team with a thorough playbook while delivering outstanding support to your clients. Support Hero offers a polished and intuitive Knowledge Management Solution that comes with a fully operational knowledge base portal from the outset. With an easily embeddable widget that integrates smoothly with the portal, you can avoid the hassle of managing content in various locations. The design is highly customizable, allowing you to set it up to function on your own domain. This versatile Support Hero widget can be simply embedded into your website or web application, utilizing the same content from the knowledge base portal while remaining flexible. Take advantage of our contextual content feature, which helps provide the most pertinent articles based on user navigation patterns. Implementing the widget is straightforward, requiring just a simple JavaScript snippet, making it suitable for users with varying levels of technical skill. Furthermore, Support Hero is dedicated to ensuring that your users receive consistent, personalized support, significantly enhancing their overall experience while interacting with your services. By choosing Support Hero, you're not just getting a tool; you're investing in an improved support journey for both your team and your customers.

What is Client-Cloud?

Presenting the ideal solution for insurance brokers, this user-friendly and secure customer portal is available for only €19 per month. Our cutting-edge Client-Cloud technology enables small and medium-sized enterprises to set up a customer portal quickly and efficiently, eliminating the hassle of exorbitant development expenses. The results are outstanding; a premium portal provided at a stable, affordable monthly fee. So, what exactly is Client-Cloud? It is specifically designed to deliver tailored support to your clients and consists of two essential parts: a customer portal for your clients and a management portal for your business operations. Client-Cloud is created for those who wish to differentiate themselves from the typical entrepreneur. By deploying your customer portal, you can improve your service offerings and cultivate stronger customer loyalty, ultimately leading to higher sales from your current customer base. Setting up your personalized customer portal takes just 10 minutes, enabling you to establish a professional image that embodies your brand identity without any technical skills required. Choose the subscription plan that best aligns with your business objectives today, and watch how it transforms your customer interactions for the better. The simplicity and efficiency of Client-Cloud will undoubtedly elevate your business to new heights.

Media

Media

Integrations Supported

Gist

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$69 per user, per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

SupportHero

Date Founded

2014

Company Location

France

Company Website

supporthero.io

Company Facts

Organization Name

OIIO

Date Founded

2019

Company Location

Netherlands

Company Website

www.getoiio.com

Categories and Features

CRM

Not specified

Knowledge Management

Decision Tree
Full Text Search
Knowledge Base Management

Categories and Features

Customer Engagement

Not specified

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