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Ratings and Reviews 0 Ratings

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features
design
support

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What is SupportHero?

If you're looking for an effective internal Knowledge Management system or a simple FAQ section for your users, Support Hero is the perfect solution. You can empower your team with a thorough playbook while delivering outstanding support to your clients. Support Hero offers a polished and intuitive Knowledge Management Solution that comes with a fully operational knowledge base portal from the outset. With an easily embeddable widget that integrates smoothly with the portal, you can avoid the hassle of managing content in various locations. The design is highly customizable, allowing you to set it up to function on your own domain. This versatile Support Hero widget can be simply embedded into your website or web application, utilizing the same content from the knowledge base portal while remaining flexible. Take advantage of our contextual content feature, which helps provide the most pertinent articles based on user navigation patterns. Implementing the widget is straightforward, requiring just a simple JavaScript snippet, making it suitable for users with varying levels of technical skill. Furthermore, Support Hero is dedicated to ensuring that your users receive consistent, personalized support, significantly enhancing their overall experience while interacting with your services. By choosing Support Hero, you're not just getting a tool; you're investing in an improved support journey for both your team and your customers.

What is Selvo?

Selvo offers a comprehensive help center solution specifically tailored for SaaS teams, allowing them to build and manage customer-facing knowledge bases without incurring per-seat fees, which is a significant advantage for software companies with teams ranging from 5 to 100 employees. Among its standout features are a user-friendly rich text editor, systematic collections for organized information, advanced full-text search functionality, and the ability to set up custom domains with automatic SSL certification. Additionally, Selvo provides an embeddable widget, an insightful analytics dashboard, and accommodates an unlimited number of team members, supported by a REST API and customizable CSS options. The platform also boasts multilingual support, an MCP server for enhanced AI capabilities, subpath hosting, and the inclusion of llms.txt for seamless integrations. Its pricing model is particularly attractive, featuring a free plan alongside three paid tiers—$19 for the Starter plan, $49 for Pro, and $99 for Enterprise—all billed monthly with no restrictions on team member access. The combination of flexible pricing and a robust array of features positions Selvo as an excellent choice for expanding technology firms looking to enhance their customer support infrastructure. Overall, Selvo stands out as a practical solution for organizations aiming to improve customer engagement and streamline knowledge sharing.

Media

Media

No images available

Integrations Supported

Gist

Integrations Supported

Gist

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SupportHero

Date Founded

2014

Company Location

France

Company Website

supporthero.io

Company Facts

Organization Name

Selvo

Date Founded

2026

Company Location

United States

Company Website

selvo.co

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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