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What is SupportHero?

If you're looking for an effective internal Knowledge Management system or a simple FAQ section for your users, Support Hero is the perfect solution. You can empower your team with a thorough playbook while delivering outstanding support to your clients. Support Hero offers a polished and intuitive Knowledge Management Solution that comes with a fully operational knowledge base portal from the outset. With an easily embeddable widget that integrates smoothly with the portal, you can avoid the hassle of managing content in various locations. The design is highly customizable, allowing you to set it up to function on your own domain. This versatile Support Hero widget can be simply embedded into your website or web application, utilizing the same content from the knowledge base portal while remaining flexible. Take advantage of our contextual content feature, which helps provide the most pertinent articles based on user navigation patterns. Implementing the widget is straightforward, requiring just a simple JavaScript snippet, making it suitable for users with varying levels of technical skill. Furthermore, Support Hero is dedicated to ensuring that your users receive consistent, personalized support, significantly enhancing their overall experience while interacting with your services. By choosing Support Hero, you're not just getting a tool; you're investing in an improved support journey for both your team and your customers.

What is Split Hero?

Easily design and run tests on your WordPress sites to enhance form submissions, newsletter sign-ups, button clicks, and WooCommerce transactions through a data-driven, conversion-focused approach, all without needing any coding knowledge. Split Hero is tailored for ease of use, enabling anyone on your team to set up and manage tests effortlessly, regardless of their technical background. By streamlining the process, we help you deliver quicker results for your clients, whether you're an independent freelancer or part of a larger agency. Opt for a plan that suits your business objectives and invite team members to assist in overseeing client campaigns, while also providing clients with the ability to track their projects in real-time. Users ranging from solo freelancers to extensive firms are finding that Split Hero significantly boosts conversion rate optimization for their clients, resulting in enhanced recurring income and overall satisfaction. As more professionals recognize its benefits, it's evident that Split Hero serves as an indispensable tool for anyone dedicated to digital marketing and client success. Furthermore, the platform continually evolves to meet the changing demands of its users, ensuring that it remains at the forefront of conversion optimization strategies.

Media

Media

Integrations Supported

Gist
WordPress

Integrations Supported

Gist
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SupportHero

Date Founded

2014

Company Location

France

Company Website

supporthero.io

Company Facts

Organization Name

Split Hero

Date Founded

2019

Company Location

United Kingdom

Company Website

splithero.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

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