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What is SupRemo Remote Desktop?

With Supremo, you can effortlessly connect to and manage PCs and servers or start a meeting in just seconds, thanks to its Supremo Console and UAC compatibility. The intuitive design makes it easy for anyone to use the interface without any complications. Supremo consists of a small executable file, which means there's no need for complicated router or firewall setups. Users can establish secure remote connections and transfer files while benefiting from strong AES 256-bit encryption and UAC support. Gaining access to a client’s machine is as simple as entering the ID along with either a dynamic or a pre-defined static password. Notably, there’s no need for manual setup to start a remote session; Supremo can automatically initiate when the remote PC boots up. Additionally, users subscribed to a plan can customize the software interface with their own branding or logo, allowing them to present a professional image to their clients. This feature not only reinforces brand identity but also enhances the user experience, providing businesses with advanced remote access solutions that are both efficient and personalized. With these capabilities, Supremo stands out as an exceptional tool for remote access and management.

What is HelpWire?

HelpWire is an intuitive remote desktop service designed to provide fast IT support to both residential and commercial clients. It offers immediate assistance for devices running Windows, macOS, and Linux, as well as enabling unattended access to Windows and macOS systems, allowing technicians to swiftly connect to client machines and address problems without the need for expensive in-person visits. This service is specifically geared toward independent contractors, small to medium-sized IT support teams, managed service providers (MSPs), and help desks, ensuring that remote client assistance is efficient and effective. Key features of HelpWire include: - Rapid initiation of sessions through a simple URL - Both on-demand and unattended remote access capabilities - Comprehensive support for Windows, macOS, and Linux operating systems - Robust security measures featuring TLS/SSL and AES-256 encryption - The ability to invite team members for collaborative support - Support for viewing multiple monitors simultaneously - Quick and efficient file transfer options - Integrated multi-user chat for enhanced communication - A client directory for easy management of client information With these features, HelpWire stands out as an essential tool for IT professionals looking to streamline their support processes.

Media

Media

Integrations Supported

Devolutions Remote Desktop Manager

Integrations Supported

Devolutions Remote Desktop Manager

API Availability

Has API

API Availability

Has API

Pricing Information

$33 per year
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nanosystems

Date Founded

1986

Company Location

Italy

Company Website

www.supremocontrol.com

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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