Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Stratosphere Reviews & Ratings
    7 Ratings
    Company Website
  • CharityTracker Reviews & Ratings
    1,425 Ratings
    Company Website
  • Submittable Reviews & Ratings
    670 Ratings
    Company Website
  • CallHub Reviews & Ratings
    424 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website
  • Careerminds Reviews & Ratings
    46 Ratings
    Company Website
  • LIVE Connect Reviews & Ratings
    44 Ratings
    Company Website
  • Eurekos Reviews & Ratings
    76 Ratings
    Company Website
  • NovusMED Reviews & Ratings
    1 Rating
    Company Website
  • ActCAD Software Reviews & Ratings
    401 Ratings
    Company Website

What is SureCall?

SureCall Experts is recognized as a leading provider of Contact Center and BPO services. Our committed team takes pride in its vast knowledge and steadfast dedication to delivering top-notch service, consistently striving to exceed expectations for our clients, their partners, and their customers. By focusing on customized solutions, our leadership actively engages with you to explore creative strategies that foster business growth while enhancing customer satisfaction. Since the inception of our GoodCallâ„¢ program in 2016, we have continuously evolved our contributions to the global community. What started as a local effort to assist non-profits and registered charities through annual revenue donations has grown into a more significant mission. SureCall sets itself apart with state-of-the-art technology, flexible architecture, and effective programs. As acknowledged leaders in our sector, we have received numerous awards and recognitions for our dedication to service excellence, which reinforces our role as a reliable partner in the industry. In addition, our relentless pursuit of improvement guarantees that we stay ahead in delivering innovative customer service solutions, ensuring we meet the ever-changing needs of our clients and their customers. Ultimately, our goal is to create lasting partnerships that drive success for everyone involved.

What is Helpware?

As a forward-thinking outsourcing provider harnessing digital capabilities, we focus on delivering People as a Service solutions that are specifically designed for innovative, tech-savvy companies striving to optimize customer interactions, tackle complex tasks, and boost their brand visibility. Helpware aspires to shape a future centered on consumer empowerment, providing remarkable interaction experiences through efficiently integrated human task services powered by APIs. We partner with some of the world's most vibrant and fast-growing brands to guarantee the consistent provision of exceptional customer experiences. Our extensive business process outsourcing offerings encompass a variety of solutions aimed at nurturing brand loyalty, including call center operations, answering services, IT support, chat assistance, technical help, and email management. Our inbound and outbound call center teams are carefully structured to align with and enhance your current workforce. By investing heavily in our personnel and fostering a strong organizational culture, we strive to deliver superior services and build custom teams that meet your specific requirements. Our technology-driven, enthusiastic, and unified teams are committed to improving global customer engagement and satisfaction, ultimately propelling your business forward. This unwavering dedication to excellence not only enables us to meet but also to surpass the expectations of the brands we collaborate with, further solidifying our reputation in the industry. Together, we can redefine the landscape of customer service and create lasting relationships with clients.

Media

Media

Integrations Supported

Amazon Redshift
Confluence
Facebook
Freshdesk
Freshservice
Gorgias
Help Scout
HubSpot CRM
HubSpot Customer Platform
Instagram
LiveChat
Microsoft Power BI
MySQL
SQL Server
Salesforce
ServiceNow
Snowflake
WhatsApp
Zendesk
Zoho Desk

Integrations Supported

Amazon Redshift
Confluence
Facebook
Freshdesk
Freshservice
Gorgias
Help Scout
HubSpot CRM
HubSpot Customer Platform
Instagram
LiveChat
Microsoft Power BI
MySQL
SQL Server
Salesforce
ServiceNow
Snowflake
WhatsApp
Zendesk
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SureCall

Date Founded

2016

Company Location

United States

Company Website

www.surecallexperts.com

Company Facts

Organization Name

Helpware

Date Founded

2015

Company Location

United States

Company Website

www.helpware.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives