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What is SureView?

Security organizations leveraging the SureViews Operations SaaS suite are able to handle events with agility, reliability, and security, leading to improved security outcomes. This platform provides an integrated dashboard to oversee all alarms and events received by the Security Operations Center (SOC) from a variety of systems, devices, and sources. Essential response tools—including geospatial maps, action plans, nearby camera feeds, and contact directories—are all accessible on a single screen. Alarms are methodically categorized and prioritized, allowing operators to focus on the most urgent incidents first. This streamlining negates the necessity to toggle between different systems, as every event is handled consistently, which significantly enhances productivity and security effectiveness. Furthermore, SureView’s Field Operations tool promotes effective communication between SOC teams and field staff by supplying real-time information regarding the location and status of both personnel and critical assets, thereby boosting overall operational efficiency. With these advanced features, organizations can effectively respond to incidents and maintain an elevated level of situational awareness, ensuring a proactive approach to security management. This comprehensive solution ultimately supports a more resilient and responsive security infrastructure.

What is FM Bundle?

The Facility Manager (FM) functions as a dynamic and immediate solution for alarm management. It provides an intuitive and sturdy platform for the creation, supervision, and administration of alarm groups. Users can effortlessly set up these groups using a drag-and-drop interface that incorporates point data from a variety of devices and networks. Each point can be customized with specific activation parameters that determine when an alarm group is triggered. Furthermore, each alarm group can have multiple contacts assigned to it, ensuring swift communication whenever an activation occurs. Notifications for these contacts can be sent through various channels, including email, fax, SMS, or printed alerts, enhancing communication efficiency. Additionally, the system features a scripting language that leverages SNMP, allowing users to create unique message types dispatched via modem commands. This design promotes an event-driven approach for quick and effective operations. As real-time conditions fluctuate, alarm groups are activated without delay, and notifications are sent out immediately. This ensures compatibility with existing Genesis and MAXIM products, thereby significantly improving the overall alarm management process across various operational settings. The adaptability of the Facility Manager ultimately leads to enhanced response times and better resource allocation in response to alarm events.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Arcules
Bosch Essential Video Analytics
Calipsa
Dahua
Eagle Eye Networks
Genetec Security Center
Hikvision
Honeywell Active Alert
IDenticard
Irisity IRIS+
Microsoft Entra ID
Polarion REQUIREMENTS
Scylla
ServiceNow
ShotSpotter
Symmetry Incident Management
Veoci
Wavestore VMS
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Arcules
Bosch Essential Video Analytics
Calipsa
Dahua
Eagle Eye Networks
Genetec Security Center
Hikvision
Honeywell Active Alert
IDenticard
Irisity IRIS+
Microsoft Entra ID
Polarion REQUIREMENTS
Scylla
ServiceNow
ShotSpotter
Symmetry Incident Management
Veoci
Wavestore VMS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SureView Systems

Date Founded

2001

Company Location

United States

Company Website

sureviewsystems.com

Company Facts

Organization Name

Mass Electronics

Company Website

innotech.com/products/ProductDetails.aspx

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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