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What is SureView?

Security organizations leveraging the SureViews Operations SaaS suite are able to handle events with agility, reliability, and security, leading to improved security outcomes. This platform provides an integrated dashboard to oversee all alarms and events received by the Security Operations Center (SOC) from a variety of systems, devices, and sources. Essential response tools—including geospatial maps, action plans, nearby camera feeds, and contact directories—are all accessible on a single screen. Alarms are methodically categorized and prioritized, allowing operators to focus on the most urgent incidents first. This streamlining negates the necessity to toggle between different systems, as every event is handled consistently, which significantly enhances productivity and security effectiveness. Furthermore, SureView’s Field Operations tool promotes effective communication between SOC teams and field staff by supplying real-time information regarding the location and status of both personnel and critical assets, thereby boosting overall operational efficiency. With these advanced features, organizations can effectively respond to incidents and maintain an elevated level of situational awareness, ensuring a proactive approach to security management. This comprehensive solution ultimately supports a more resilient and responsive security infrastructure.

What is HiveWatch?

HiveWatch stands out as a state-of-the-art physical security solution that harnesses the power of artificial intelligence to unify a range of security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from a reactive model to a proactive strategy. Featuring an advanced rules engine, the platform allows users to tailor alarm responses according to various factors, including time, location, and frequency, while integrating standardized operating procedures to guide operators in their reactions. By employing machine learning techniques, HiveWatch effectively reduces false alarms and escalates genuine threats to human supervisors via its AI Operator module, and also automates the identification of tailgating scenarios. The platform streamlines the management of multiple locations, monitors the health of devices, manages incident case files, and tracks performance indicators such as resolution times and incident totals for executive review. Field teams enjoy swift access to incident-related data and site visuals, can report manual incidents with photographic proof, conduct guard patrols, and maintain continuous communication and coordination throughout their activities. Additionally, the system significantly boosts security efficiency and accelerates response times, ultimately making it a crucial asset for contemporary security management in a fast-evolving world. As security challenges grow increasingly complex, HiveWatch's innovative features position it as a leader in the industry.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Arcules
Avigilon
Bosch Essential Video Analytics
Calipsa
Dahua
Eagle Eye Networks
Hikvision
Honeywell Active Alert
Irisity IRIS+
Microsoft Entra ID
Microsoft Teams
Polarion REQUIREMENTS
Scylla
ServiceNow
ShotSpotter
Slack
Veoci
Wavestore VMS
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Arcules
Avigilon
Bosch Essential Video Analytics
Calipsa
Dahua
Eagle Eye Networks
Hikvision
Honeywell Active Alert
Irisity IRIS+
Microsoft Entra ID
Microsoft Teams
Polarion REQUIREMENTS
Scylla
ServiceNow
ShotSpotter
Slack
Veoci
Wavestore VMS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per user per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SureView Systems

Date Founded

2001

Company Location

United States

Company Website

sureviewsystems.com

Company Facts

Organization Name

HiveWatch

Date Founded

2020

Company Location

United States

Company Website

hivewatch.com

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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